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Balby Family Hub

1 Sandycroft Crescent, Balby, Doncaster, DN4 0TY

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Access Guide

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  • Services / facilities within the building include meeting and counselling rooms, a food bank service, midwife services, early years development, parenting training and social services contact sessions.
  • Comments View
    • Central Doncaster Family Hubs are committed to help all families with a child to promote the best start in life and progress to reaching their individual full potential.
    • The Family Hubs maintain close links with all providers of family and childhood services both locally and across Doncaster which enables staff to assist families in accessing services for families with children.
    • The venue runs activities during school holidays for school children up to 11 years old.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.


  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.


  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 480cm (12ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 131cm (4ft 4in).
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 73cm from floor level.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 82cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The handrail(s) is/are on the right going up.


  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played at various times.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Sapphire Room

  • There are two small meeting rooms available of which the Sapphire Room is one.
  • The single heavy door opens away from you and is 78cm wide.
  • The flooring is carpet and the lighting is good.
  • There are sofas and a mixture of chairs with and without armrests in the room.
  • The height of the tables in the room vary from 40cm to 75cm. There is a 150cm x 150cm turning space available if a table is moved.

Play Room

  • The play room is 6m from the main entrance.
  • The doors open toward you.
  • The doors are double with one leaf locked.
  • The door is heavy.
  • The width of the door is 82cm wide.
  • There is a children's play area outside the play room with various pieces of equipment available.

Changing Places (Left Hand Transfer)

  • Location and access View
    • The facility is located off the main corridor.
    • The facility is approximately 8m (8yd 2ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 157cm x 296cm (5ft 2in x 9ft 9in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 130cm (4ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the left as you face the toilet is 70cm (2ft 4in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is not available.
    • It is tied up and out of reach (higher than 10cm (4") from the floor).

Standard Toilet(s)

Standard Toilet(s) (Children's Toilet)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.