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Balby Family Hub

1 Sandycroft Crescent, Balby, Doncaster, DN4 0TY

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Access Guide

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Introduction

  • Services / facilities within the building include meeting and counselling rooms, a food bank service, midwife services, early years development, parenting training and social services contact sessions.
  • Comments View
    • Central Doncaster Family Hubs are committed to help all families with a child to promote the best start in life and progress to reaching their individual full potential.
    • The Family Hubs maintain close links with all providers of family and childhood services both locally and across Doncaster which enables staff to assist families in accessing services for families with children.
    • The venue runs activities during school holidays for school children up to 11 years old.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 480cm (12ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 94cm (3ft 1in).
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Comments View
    • The intercom is 127cm high.
    • The second door is unlocked by reception.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played at various times.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Play Room

  • The play room is 6m from the main entrance.
  • The doors open toward you.
  • The doors are double with one leaf locked.
  • The door is heavy.
  • The width of the door is 82cm wide.
  • There is a children's play area outside the play room with various pieces of equipment available.

Changing Places

  • Location and access View
    • The facility is located off the main corridor.
    • The facility is approximately 8m (8yd 2ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 157cm x 296cm (5ft 2in x 9ft 9in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 130cm (4ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 70cm (2ft 4in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is not available.
    • It is tied up and out of reach (higher than 10cm (4") from the floor).

Standard Toilet(s)

Standard Toilet(s) (Children's Toilet)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.