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Lakeside Village

White Rose Way, Doncaster, DN4 5PJ

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Access Guide

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Introduction

  • Services / facilities within the grounds include Guest Services, various retail outlets, eateries and children's play areas.

Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 19:00.
  • Friday 10:00 - 18:00.
  • Saturday 09:30 - 18:00.
  • Sunday 10:00 - 16:30.
  • Comments View
    • Christmas opening times will vary. Please contact the venue or see the website for more details.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking (M&S)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the M&S retail park access point.
    • The furthest Blue Badge bay is 62m (67yd 2ft) from the M&S retail park access point.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the front of the car park facing the retail park entrance.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.
  • Comments View
    • Photograph 10 shows the bus stop opposite M&S access point.

Parking (Next)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the Next retail park access point.
    • The furthest Blue Badge bay is 68m (74yd 1ft) from the Next retail park access point.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Access Point (Lakeside Village Entrance - M&S)

  • Access Point View
    • This information is for the access point located adjacent to M&S.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.
    • There are bollards at this access point.
    • The bollards at this entrance contrast with the paving.
      The width between the bollards is 100cm.

Access Point (Lakeside Village Entrance - Next)

  • Access Point View
    • This information is for the access point located adjacent to Next.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is no gate at this access point.
    • There are bollards at this access point.
    • The bollards at this entrance contrast with the paving.
      The width between the bollards is 100cm.

Retail Park

  • The surface of the pathways throughout the retail park are concrete paving slabs.
  • There is an slight slope throughout.
  • Benched seating is available.

Outside Access (Guest Services)

  • Entrance View
    • This information is for the entrance located adjacent to Ernest Jones.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are easy to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access (Guest Services)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • Guest Services has a photo booth, cash machine and a drinks vending machine.
    • Photographs 6 and 7 show the children's soft play area within this area.
    • Photographs 8 and 9 show the security doors to the rear left hand corner of the centre with an emergency call point at a height of 127cm.
    • The call point is for security and information.
    • A member of staff will attend if required.
    • There is no public access beyond the security doors.

Changing Places (Guest Services - Left and Right Transfer)

  • The facility is located ahead as you enter Guest Services.
  • The facility is approximately 25m (27yd 1ft) from the Guest Services entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 114cm (3ft 9in).
  • The dimensions of the facility are 414cm x 345cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is good.
  • The facility toilet is peninsular.
  • The transfer space on the right as you face the toilet is 70cm (2ft 4in).
  • The transfer space on the left as you face the toilet is 140cm (4ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a lever flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 68cm.
  • The toilet has a backrest.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
  • There is not a shower unit with a detachable shower head.
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 87cm.
  • Wide tear off paper roll is not available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 90cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are general domestic waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 160cm and 167cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • Comments View
    • To obtain the key for the facility, please use the call point at the security doors by Guest Services.

Accessible Toilet (Guest Services - Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Guest Services entrance.
    • This accessible toilet is located ahead as you enter Guest Services.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 218cm (4ft 12in x 7ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 111cm and 162cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is an accessible toilets adjacent with transfer space on the left (photograph 7).

Standard Toilet(s) (Guest Services)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located ahead and to the right as you enter Guest Services.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the Guest Services entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located ahead and to the left as you enter Guest Services.
    • The male toilet(s) is/are approximately 27m (29yd 1ft) from the Guest Services entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.

Standard Toilet(s) (Guest Services - Family Facility)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located at the rear of Guest Services.
    • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the Guest Services entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the family facility.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • Within the facility the standard toilet is 47cm high and the children's toilet is 37cm high.

Parent and Baby Room (Guest Services)

  • There is a parent and baby room for public use.
  • The parent and baby room is located ahead and to the right as you enter Guest Services.
  • The parent and baby room is approximately 25m from the Guest Services entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 90cm.
  • The wash basin tap type is push.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Children's Play Area

  • There are two children's play areas within Lakeside Village.
  • The play area shown is adjacent to the next access point.
  • The play area has various swings, climbing frames and toddlers rides.
  • The other play area is adjacent to the M&S access point.

Additional Info

  • A bowl of water can be provided for an assistance dog.