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South Yorkshire Air Museum

Dakota Way, Airbourne Road, Doncaster, DN4 7FB

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Access Guide

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COVID-19 Information

  • The information in this section was taken in February 2022.
  • There is not a member of staff available at the entrance.
  • There is a hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • The height of the hand sanitiser is 80cm.
  • There is not a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is not clear signage inside to help with social distancing.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include a café and shop.
  • Services / facilities within the grounds include Various buildings displaying aspects of flying history.
    There is a field used by groups attending organised events in camper vans.

Opening Times

  • Monday 00:00 - 18:00.
  • Tuesday 10:00 - 00:00.
  • Wednesday 10:00 - 00:00.
  • Thursday 10:00 - 00:00.
  • Friday 10:00 - 00:00.
  • Saturday 10:00 - 00:00.
  • Sunday 10:00 - 00:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the reception and shop entrance.
    • The furthest Blue Badge bay is 14m (15yd 11in) from the reception and shop entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The surface of the car park is uneven throughout.

Outside Access (Reception and Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 67cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 124cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 125cm (4ft 1in).
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the second doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Reception and Shop Counter)

  • The desk/counter is 5m (5yd 1ft) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is a wheelchair available for use whilst on site (photograph 4).

Inside Access (Shop)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are moderate to good.

Eating and Drinking

  • The following information is for the café.
  • The café is located ahead and to the right as you enter from the reception and shop entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 21m (22yd 2ft) from the reception and shop entrance.
  • The standard height for tables is 70cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.

Level Change (Café Seating Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the entrance of the seating area.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 101cm (3ft 4in).
  • Comments View
    • There is a similar slight ramp just before the doorway to the main seating area (photograph 2).

Outside Access (Reception and Shop to the Museum - Exit and Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the reception and shop.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 78cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the exit / entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 129cm (4ft 3in).

Outside Access

  • The paths around the site are a mix of concrete, pebbles and grass.
  • Some of the paths have slight slopes.
  • There are picnic areas around the site.

Outside Access (Main Hangar Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the main hangar.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 92cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of and immediately beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • The width of the ramp/slope is 122cm (4ft).
  • Comments View
    • There are handrails on both sides for the ramp in front of the entrance.

Inside Access (Main Hanger)

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There floor is uneven in places and there are cable covers which may form a trip hazard (photographs 7 and 8).

Level Change (Main Hanger)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the main hanger.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • Comments View
    • The ramp gives access to a helicopter cockpit within the main hanger.

Other Floors (Main Hanger)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional exhibits.

Museum (Main Hanger, Buildings 19 and 21)

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask at reception.
  • Comments View
    • There are also outside exhibits within the grounds of the venue.
    • The museum operate Open Cockpit days where visitors can access some of the cockpits throughout the venue. Access to cockpits may be via steps.

Outside Access (Building 19 Entrance)

  • Entrance View
    • This information is for the entrance located at the front of Building 19.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 134cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Inside Access (Building 19)

  • There is level access to the service(s).
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Building 19)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the rear left of the building.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Building 21 Entrance)

  • Entrance View
    • This information is for the entrance located at the front of Building 21.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 67cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There is also a dropped kerb creating a steep ramp on the pathway (photograph 4).

Inside Access (Building 21)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Building 21)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located eading from the main corridor to various display rooms.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Radio Building

  • The radio building is located to the front of building 21.
  • There are a set of heavy double doors to the building that open towards you and are 150cm wide.
  • There is a steep permanent ramp, 104cm wide leading to the entrance.
  • There is a level landing area at the top of the ramp with a turning space of 150cm x 150cm.
  • There is level access throughout the radio building.

Royal Observer Corps Museum

  • The Royal Observer Corps Museum is located to the front of the main hanger. There is a heavy, single door to the museum that opens towards you and is permanently held open.
  • This door is 53cm wide.
  • There are 2 deep clearly marks steps without handrails at this entrance.
  • The deepest step is 26cm.
  • There is level access once inside.

Accessible Toilet (Building 19 - Left Transfer)

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the Building 19 entrance.
    • This accessible toilet is located at the rear of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 165cm x 186cm (5ft 5in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 106cm (3ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 117cm and 155cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).
  • Comments View
    • There is a chair in this accessible toilet for nursing mothers (photographs 4, 5 and 6).
    • This accessible toilet is available during the night to camper vans booked on site.
    • Please see reception for details of entry.

Standard Toilet(s) (Building 19)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the building.
    • The female and male toilets are approximately 9m (9yd 2ft) from the building 19 entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • This toilets are available during the night to camper vans booked on site.
    • Please see reception for details of entry.

Standard Toilet(s) (Building 21)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.