Access Guide
Introduction
- Services / facilities within the building include accommodation, bar/restaurant, ballroom, meeting rooms.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Dundee.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dundee.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest Blue Badge bay is 33m (36yd 3in) from the main entrance.
- The furthest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the entrance from the right.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located leading up to the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Outside Access (Restaurant Patio Entrance)
- This information is for the entrance located at the front of the restaurant onto the patio.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 126cm (4ft) wide.
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Comments
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- There are 2 similar doors at either side of the restaurant.
Level Change (Restaurant Patio Entrance)
- There are steps to access this area / service.
- The steps are located leading up to the entrance.
- There is / are 3 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The high door frame is 1 of the steps here to be crossed from either side.
- The patio area may be accessible from the Ballroom garden entrance via an easy slope which overcomes these steps.
Outside Access (Ballroom Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft) wide.
Level Change (Ballroom Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the entrance.
- The ramp or slope is permanent.
Outside Access (Ballroom Garden Entrance)
- This information is for the entrance located leading from the ballroom into the garden.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 148cm (4ft) wide.
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Comments
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- There is a noticeable threshold at this entrance.
Reception
- The reception desk is 4m (4yd 14in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in the bar/restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located through to the right opposite the bar.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 98cm (3ft).
- The dimensions of the lift are 95cm x 140cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 12m (13yd 4in) from the main entrance.
- The distance between the floor and the lowest table is 66cm (2ft 2in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Room
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General Information
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- The Tourist Board rating is 3.
- There are 44 rooms in total.
- There are 18 standard ground floor rooms.
- There are 22 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 2 room(s) which has / have accessible ensuite facilities.
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Location and Access
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- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s).
- Flashing fire alarms are in rooms.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is not level access to ground floor rooms.
- Adjoining rooms are available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- The accessible rooms were occupied throughout the time of research.
Level Change (Ground Floor Rooms)
- There are steps to access this area / service.
- The steps are located leading up to the rear rooms.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- There are similar sets of steps further up the corridor with handrails on the right.
Level Change (First Floor Corridor)
- There are steps to access this area / service.
- The steps are located on the first floor leading up to rooms at the rear.
- There is / are 11 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the right going up.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 2m (2yd 7in) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to the accessible toilet.
- This is not by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 78cm (2ft).
- The door is light.
- The dimensions of the accessible toilet are 180cm x 130cm (5ft x 4ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (16in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 115cm (3ft) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5").
- The sink is 78cm (2ft) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are medium.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located round to the left as you enter, before the bar.
- The female toilets are 10m (10yd 3ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the right as you enter.
- The male toilets are 2m (2yd 7in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.