Access Guide
Introduction
- The Seagate Bus Station building closes at 20:00. .
- The outside bay areas remain open after this time for travelers to wait.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Dundee.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Dundee.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
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Comments
View
- There are also heavy, manual double doors round to the left here.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Reception (Travel Shop)
- The desk/counter is 36m (39yd 1ft) from the main entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- At the time of guide update in January 2023 this help desk was closed.
Level Change (Travel Shop)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading u to the Travel Centre help desk.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down beyond the entrance foyer into main bus terminal.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Bus Station
- The station is staffed.
- There are generally 5 member(s) of staff on duty.
- There is a ticket office / travel centre.
- The ticket office / travel centre is located opposite stands 4 and 5.
- The ticket office / travel centre is 40m (43yd 2ft) from the main entrance.
- There are 9 stands / bays.
- The stands accessed by ramp / slope are 1-9.
- Announcements are audio and visual.
- The bus companies operating within this station are Stagecoach, National Express, Coastrider, Citylink and Megabus.
- There is not a taxi rank at the station.
- There is not a wheelchair to borrow.
- Shops and services within the station include station cafes and newsagent shop.
- All key concourse shops and services have level access.
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Comments
View
- There are automatic double doors leading to the stances.
Bus Station Stand
- Stand / Bay number(s) 9.
- The stands accessed by ramp / slope are 1-9.
Toilet with Adaptations (Out of Order)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located on the right of the main entrance on Seagate.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 158cm x 170cm (5ft 2in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 115cm (3ft 9in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
View
- As of February 2023 the toilets are noted as being closed for the foreseeable future.
Standard Toilet(s) (Out of Order)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter the building past the travel shop.
- The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the baby change room, to the left beyond the turnstyle.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- There is a turnstile to enter the toilets.
- The gate is 55cm wide.
- As of February 2023 the toilets are noted as being closed for the foreseeable future.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.