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Holliday Building

Queen's Campus, University Boulevard, Thornaby, Stockton-on-Tees, TS17 6BH

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Access Guide

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Introduction

  • Services / facilities within the building include the Waterside Restaurant and Bar, Student Services, Durham Students' Union office, Building and Estates, the School of Medicine Biomedical Sciences, the Foundation Centre, Prayer Room, Central Administration, Dean of Campus Office, John Snow College Office, meeting and seminar rooms.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Stockton-on-Tees.
  • The nearest mainline station is Thornaby.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • This venue does have its own car park.
  • Parking is free to use for visitors.
  • Students need to pay for a permit.
  • Parking is free for all Blue Badge holders.
  • The car park is to the side of the Ebsworth Building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 4.5m x 4.5m (14ft 9in x 14ft 9in).
  • The nearest designated bay is 85m (93yd) from the main entrance.
  • The furthest designated bay is 87m (95yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb/non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does have to cross a road.
  • The road is not generally busy.
  • The car park does not have a height restriction barrier.
  • There is a designated drop off point.
  • The drop off point is located outside the building.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 142cm (4ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 158cm (5ft 2in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • Comments View
    • The ramp has handrails both sides.
    • There is also a moderate ramp directly in front of the entrance, with no handrails.

Outside Access (Rear Entrance)

  • This information is for the entrance located leading from University Boulevard.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 156cm (5ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 164cm (5ft 5in).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.

Reception

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Reception (Student Services)

  • The desk/counter is 20m (21yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is a hearing assistance system.
  • Comments View
    • The Student Services reception is located on the ground floor off the main foyer, just past the main reception.
    • Student Services includes the Counselling Service, Doctors Surgery, Durham University Service for Students with Disabilities (DUSSD), Student Planning and Assessment (SPA), the Student Immigration and Financial Support Office and Student Recruitment and Admissions.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the Waterside Restaurant and Bar.
  • The lighting levels are varied.
  • Comments View
    • There is level access to all parts of the ground floor apart from the lift and the Waterside Restaurant.
    • Lecture Rooms A11 - A15 on the ground floor do not contain fixed seating.
    • There is a Prayer Room, located on the first floor, and accessed by a door 76cm wide.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located off the central foyer, right of the main entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • Comments View
    • The ramp leads down to the lift.
    • There is a further moderate ramp past the lift leading down to the Waterside Restaurant.
    • The ramps have handrails both sides.
    • There is 1 clearly marked step without handrails, to access the lecturer's are in some teaching rooms.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs are located off the central foyer.
    • There are also similar stairs off all the corridors.

Lift

  • There is a lift for public use.
  • The lift is located down the ramp to the right off the central foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 13m (14yd 8in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 208cm (3ft 3in x 6ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Reception (Undergraduate Medicine)

  • The desk/counter is 17m (18yd 1ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • The Undergraduate Medicine office is located on the first floor, to the right as you exit the lift.
    • There are staff offices just past the reception, which students can visit when reception is closed.
  • Opening Times View
    • Monday 08:30 - 17:00.
    • Tuesday 08:30 - 17:00.
    • Wednesday 08:30 - 17:00.
    • Thursday 08:30 - 17:00.
    • Friday 09:00 - 15:00.
    • Saturday Closed.
    • Sunday Closed.

Restaurant Bar Internal (Waterside Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is not level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 35m (38yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 102cm (3ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 42m (45yd 2ft) from the main entrance.
    • This accessible toilet is located on the far side of the Student Services area, next to the Students' Union office.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 222cm x 210cm (7ft 3in x 6ft 11in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is an identical accessible toilet next to the Waterside Restaurant and Bar.
    • There are also toilets on the corridors leading to the laboratories on the ground and first floors. These have the transfer space on the left (shown in photograph 2).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.