Access Guide
COVID-19 Information (Durham University)
Introduction
- Related link Palatine Centre.
- Https://www.accessable.co.uk/durham-university/access-guides/palatine-centre
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Comments
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- Disability Services are located on the ground floor of the Palatine Centre.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Durham.
- The nearest mainline station is Durham.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The nearest parking is available outside Geography.
- Please see the relevant guide for details.
- Please see the guide for the Department of Geography for details.
- Parking is also available outside the Law School, at the far end of this building.
- Please see the guide for the Law School for more details.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- This is the main Palatine Centre building reception, with Student Services available to the rear of the desk.
- Separate building services may have their own receptions which this desk can advise on.
Outside Access (Disability Service Entrance)
- This information is for the entrance located on the right of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (away from you).
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Second set of doors
View
- The automatic doors are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
Reception (Disability Service)
- The desk/counter is 4m (4yd 1ft) from the disability service entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- The lighting levels are bright.
- Motorised scooters are allowed in public parts of the venue.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
View
- The nearest accessible toilets are located within the adjoining Palatine Centre building, where there is also a Changing Places facility.
- There are further accessible toilets within the Law School if coming from that direction.
- Please refer to individual guides for details.
Standard Toilet(s)
- The nearest standard toilets are located within the adjoining Palatine Centre building, or the Law School if coming from that direction.
- Please refer to individual guides for details.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Text Relay aware.