Access Guide
COVID-19 Information (Durham University)
Introduction
- Services / facilities within the building include family accommodation in Keenan House and single room accommodation in Brackenbury House.
- Services / facilities within the grounds include a children's play area.
-
Comments
View
- Dryburn Court is part of Ustinov College.
- Ustinov College is exclusively for postgraduate students.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Durham.
- The nearest mainline station is Durham.
- There is a bus stop within 150m (164yds) of the venue.
Parking (Keenan House)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 410cm (9ft 10in x 13ft 5in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the Keenan House entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
-
Comments
View
- The details here relate to the designated Blue Badge bay outside the entrance to Keenan House.
- The car park here is for all residents of Dryburn Court, so Keenan House residents can also use the designated bays outside Brackenbury House.
Parking (Brackenbury House)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 310cm x 410cm (10ft 2in x 13ft 5in).
- The nearest Blue Badge bay is 6m (6yd 1ft) from the Brackenbury House entrance.
- The furthest Blue Badge bay is 12m (13yd 4in) from the Brackenbury House entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
-
Comments
View
- The details here relate to the designated Blue Badge bay outside the entrance to Brackenbury House.
- The car park here is for all residents of Dryburn Court, so Brackenbury House residents can also use the designated bay outside Keenan House.
- The car park is for permit holders only.
- The main parts of the car park have a block paving surface.
Outside Access (Keenan House Entrance)
- This information is for the entrance located in the corner at the front of Keenan House.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 194cm (6ft 4in).
Level Change (Keenan House Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
Reception (Porters Lodge)
- The desk/counter is 5m (5yd 1ft) from the Keenan House entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are bright.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- There is not a hearing assistance system.
-
Comments
View
- The Porters Lodge is located on the ground floor of Keenan House, straight ahead from the entrance.
Inside Access (Keenan House)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
- Motorised scooters are allowed in public parts of the venue.
-
Comments
View
- Photograph 1 shows the laundry room on the first floor, by the lift.
- Photograph 2 shows the Common Room, located on the ground floor to the right as you enter.
Other Floors (Keenan House)
-
Steps
View
- The floors which are accessible by stairs are G, 1, 2 and 3.
- The stairs are located to the right as you enter.
- The stairs are approximately 5m from the main entrance.
- There are 15+ steps between floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (Keenan House)
- There is a lift for public use.
- The lift is located directly to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 4m (4yd 1ft) from the Keenan House entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 200cm (3ft 3in x 6ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
Accommodation (Keenan House)
-
Location of Accessible Accommodation
View
- The establishment provides 7 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
- There is level access from an accessible entrance.
- This is by lift.
- The room number viewed was 2.10.
- The width of the door to the room is 87cm (2ft).
- The bed is 30cm (11in) high.
- The measurement between the bed base and floor is 56cm (22in).
- Light switches are within 120cm (4ft) from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style of alarm.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
-
Accessible Bathroom
View
- The dimensions of the bathroom are 270cm x 210cm (8ft x 6ft).
- The door opens inwards.
- The width of the door to the bathroom is 88cm (2ft).
- The door is heavy.
- There is a functional emergency alarm in the bathroom.
- The door is locked by a twist lock.
- The height of the toilet seat above floor level is 47cm (18in).
- There is not a toilet roll holder.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 130cm (4ft).
- As you face the toilet pan the transfer space is on the left.
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
-
Bath and Shower
View
- There is not a bath.
-
Wheel In Shower
View
- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are lever.
- The shower seat is no seat.
- There are not handrails available.
-
Colour contrast and lighting in accessible rooms
View
- The colour contrast between the external room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal room door and wall is good.
- The colour contrast between external ensuite / bathroom door and wall is good.
- Lighting levels are medium.
-
Colour contrast and lighting in accessible bathroom
View
- The colour contrast between the internal bathroom door and wall is good.
- The colour contrast between the walls and floor in the bathroom is good.
- The colour contrast between the drop down rails and wall is fair.
- The colour contrast between the grab rails and wall is fair.
- Lighting levels are medium.
-
Auxiliary Aids - General
View
- Some of the rooms have auxiliary aids for people with sensory impairments.
- Flashing alarms is available.
- Flashing fire alarms are in rooms.
- The accommodation does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with residents in standard rooms.
- There are 7 accessible rooms with wheel in showers.
-
Ground Floor Rooms
View
- Ground floor rooms do have level access.
- Adjoining rooms are not available.
-
Standard Rooms on Other Floors
View
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
-
Comments
View
- Flat 2.10 is a 3 bedroom family flat.
- Keenan House also contains two 2 bedroom flats and four 1 bedroom flats adapted for wheelchair users.
Accessible Toilet (Keenan House)
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the Keenan House entrance.
- This accessible toilet is located on the ground floor, to the right as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 179cm x 243cm (5ft 10in x 7ft 12in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm (3ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Keenan House)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the Common Room.
- The female and male toilets are approximately 8m (8yd 2ft) from the Keenan House entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Outside Access (Brackenbury House Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 107cm (3ft 6in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Level Change (Brackenbury House Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located either side of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
Inside Access (Brackenbury House)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Lighting levels are varied.
-
Comments
View
- The photographs show the shared Common Room and Kitchen in each flat in Brackenbury House.
- Brackenbury residents are also able to use the Common Room on the ground floor of Keenan House.
Other Floors (Brackenbury House)
-
Steps
View
- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The lighting level is medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (Brackenbury House)
- The lift is located directly to the right past the entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 7m (7yd 2ft) from Brackenbury House entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft).
- The dimensions of the lift are 100cm x 130cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The controls for the lift are within reach for a wheelchair user.
- The lighting level in the lift is medium.
Accommodation (Brackenbury House)
-
Location of Accessible Accommodation
View
- The establishment provides 3 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
- The accessible facilities are located on floors 1, 2 and 3, by the lift.
- There is level access from an accessible entrance.
- This is by lift.
- The room number viewed was 7A.
- The width of the door to the room is 85cm (2ft).
- The dimensions of the clear floor space are 450cm x 300cm (14ft x 9ft).
- The bed is 30cm (11in) high.
- The measurement between the bed base and floor is 49cm (19in).
- Light switches are within 120cm (4ft) from floor level.
- There is a functional emergency alarm in the room.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
-
Accessible Bathroom
View
- The information relates to the ensuite.
- The dimensions of the bathroom are 268cm x 233cm (8ft x 7ft).
- The door opens outwards.
- The width of the door to the bathroom is 86cm (2ft).
- The door is light.
- There is a functional emergency alarm in the bathroom.
- The door is locked by a twist lock.
- The height of the toilet seat above floor level is 48cm (18in).
- There is a toilet roll holder.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 127cm (4ft).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are placed at a lower level or at an angle for ease of use.
- Disposal facilities are not available.
-
Bath and Shower
View
- There is not a bath.
-
Wheel In Shower
View
- There is a wheel in shower.
- The shower head height is fixed.
- The type of shower controls used are lever.
- The shower seat is no seat.
- There are not handrails available.
-
Colour contrast and lighting in accessible rooms
View
- The colour contrast between the external room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal room door and wall is good.
- The colour contrast between external ensuite / bathroom door and wall is good.
- Lighting levels are medium.
-
Colour contrast and lighting in accessible bathroom
View
- The colour contrast between the internal bathroom door and wall is good.
- The colour contrast between the walls and floor in the bathroom is good.
- The colour contrast between the drop down rails and wall is fair.
- The colour contrast between the grab rails and wall is fair.
- Lighting levels are bright.
-
Auxiliary Aids - General
View
- Some of the rooms have auxiliary aids for people with sensory impairments.
- Flashing alarms is available.
- Flashing fire alarms are in rooms.
- The accommodation does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with residents in standard rooms.
- There are 3 accessible rooms with wheel in showers.
-
Ground Floor Rooms
View
- Ground floor rooms do have level access.
- Adjoining rooms are not available.
-
Standard Rooms on Other Floors
View
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
-
Comments
View
- The accommodation in Brackenbury House is arranged into flats of six bedrooms.
Accessible Toilet (Brackenbury House)
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the Brackenbury House entrance.
- This accessible toilet is located on the ground floor, opposite the lift.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 138cm x 188cm (4ft 6in x 6ft 2in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Text Relay aware.