Access Guide
Getting To The Hospital
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By Road
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- The main entrance to the Lister Hospital is located off Coreys Mill Lane.
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By Bus
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- There are two bus stops just outside the grounds of the hospital. Bus stop A buses include: 55, 80, 300, 301, 386, 390, 635. Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8, SB9.
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Useful Links
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- Link to getting to Lister Hospital.
- To view the web page described above click here (opens in new tab).
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Comments
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- Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital.
- Supplies of facemasks and hand sanitiser are available at all entrances.
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the main hospital corridor.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 285 811.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital. Supplies of facemasks and hand sanitiser are available at all entrances.
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Comments
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- There are wheelchair collection points at all main entrances.
- A fee of £1 is required to use the wheelchair(s).
Hospital Parking (Strathmore Wing)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear of the Green Zone/Strathmore Wing Building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is concrete.
- The Blue Badge bay(s) markings are faded.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 485cm (7ft 7in x 15ft 11in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the Strathmore Wing entrance.
Getting To (Ashwell Ward)
- Ashwell Ward is/are located on level 2 of Strathmore Wing.
- Access to Ashwell Ward is via the Strathmore Wing entrance.
- On entering the Strathmore Wing entrance turn right and continue to the end of the corridor. Ashwell Ward is located straight ahead.
- There is step free access to Ashwell Ward.
- Ashwell Ward is approximately 21m from the Strathmore Wing entrance.
- There is a/are manual, heavy, double door(s) between the Strathmore Wing entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
Outside Access (Strathmore Wing)
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Entrance Details
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- This information is for the entrance located at the rear of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 166cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left as you face the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
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Comments
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- Entrance button 100cm, exit button 110cm from the floor..
Ward
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Ward Information
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- This is a/an general medicine ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 33 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 173cm (5ft 8in).
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring on the ward with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 107cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
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Opening Times
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- Monday 15:00 - 17:00.
- Monday 19:00 - 20:00.
- Tuesday 15:00 - 17:00.
- Tuesday 19:00 - 20:00.
- Wednesday 15:00 - 17:00.
- Wednesday 19:00 - 20:00.
- Thursday 15:00 - 17:00.
- Thursday 19:00 - 20:00.
- Friday 15:00 - 17:00.
- Friday 19:00 - 20:00.
- Saturday 15:00 - 17:00.
- Saturday 19:00 - 20:00.
- Sunday 15:00 - 17:00.
- Sunday 19:00 - 20:00.
Washroom
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- The washroom is not for the sole use of disabled people.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 286cm x 300cm (9ft 5in x 9ft 10in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 84cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 122cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 198cm.
- There is a flush, however it is not on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 72cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- The height of the flip down/tip up or fixed seat is 49cm (1ft 7in).
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The width of the door opening is 89cm (2ft 11in).
- The dimensions of the washroom are 158cm x 208cm (5ft 2in x 6ft 10in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is a push button alarm system in this washroom.
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 125cm.
- There is a towel dispenser.
- The height of the towel dispenser is 121cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- A shower chair is available.
- There are not wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the washroom floor and walls is poor.
- Lighting levels are medium.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the left of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The dimensions of the accessible toilet are 158cm x 179cm (5ft 2in x 5ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 119cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 135cm (4ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 137cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the ward main corridor.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.