You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The postcode to use for the sat nav is SG1 4AB.
    Lister Hospital is easily accessed from the North or South using the A1(M).
    From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
    At the roundabout take the first exit onto Coreys Mill Lane.
    The main entrance to the Lister Hospital is located off Coreys Mill Lane.
  • There is a multi-storey car park on site for patients and visitors.
    There are also standard on street parking bays on Coreys Mill Lane.
• By Bus View
  • There are two bus stops just outside the grounds of the hospital.
    Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
    Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9.
  • There is an onsite bus stop.
  • The bus stops are located at the front of the hospital on Coreys Mill Lane.
  • The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
• By Train View
  • The nearest train station is Stevenage Station.
    The hospital is 1.8 miles (36 minute walk) from the train station.
    The station is served by Great Northern, Hull Trains, LNER and Thameslink.
• Useful Links View
  • Link to getting to Lister Hospital.
  • To view the web page described above click here (opens in new tab).
  • Accessibility at Stevenage Station.
  • To view the web page described above click here (opens in new tab).
  • Bus timetables and ticketing information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff at the reception desk.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the west of the site.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 243cm x 478cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 33m (36yd 3in) from the Strathmore Wing Entrance.

You are on Getting To (Acute Cardiac Unit (ACU)). Skip to the next section.

Getting To (Acute Cardiac Unit (ACU))

• The Acute Cardiac Unit is/are located on the first floor (level 2) of the green zone.
• Access to the Acute Cardiac Unit is via the Green Zone entrance.
• Go through the door that is immediately to your left as you enter the building via the Green Zone entrance. Then enter the lift lobby that is to your left as you enter through those doors and ride the acute cardiac lift onto the first floor (level 2). Then exit the acute cardiac lift and the Acute Cardiac Unit is the door to your left as you exit the lift lobby.
• There is step free access, via lift, to the Acute Cardiac Unit.
• The Acute Cardiac Unit is approximately 15m from the acute cardiac lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Green Zone). Skip to the next section.

Outside Access (Green Zone)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

You are on Other Floors (Acute Cardiac). Skip to the next section.

Other Floors (Acute Cardiac)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Acute Cardiac). Skip to the next section.

Lift (Acute Cardiac)

• There is a lift for public use.
• The lift is located to the left as you enter via the Green Zone entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 15m (16yd 1ft) from the Green Zone entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0 and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 135cm.
• The dimensions of the lift are 171cm x 266cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Ward (Acute Cardiac Unit). Skip to the next section.

Ward (Acute Cardiac Unit)

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• Ward Information View
  • This is a/an acute cardiac ward.
  • This is a shared ward.
  • There is/are 5 bay(s) available.
  • There is/are 2 side room(s) available.
  • There is/are 22 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm (5ft 7in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 142cm (4ft 8in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 129cm (4ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 103cm (3ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 130cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 74cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is not available.
  • The colour contrast between the walls and the floor in the side room is fair.
  • The lighting levels in the side room are moderate to good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is not a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are from 12pm to 6:30pm and you are allowed to stay for a maximum of 1 hour per visit.
  • The visiting times are the same for each day.

You are on Reception (Bay 5 Staff Base). Skip to the next section.

Reception (Bay 5 Staff Base)

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• Reception View
  • The reception point is located at the end of the main corridor and within bay 5.
  • The reception point is approximately 55m (60yd 5in) from the ward entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a shower and a toilet.
  • There is/are 5 washroom(s) of this type in the ward.
  • The washroom surveyed is located on the leftside of bay 5.
  • The washroom surveyed is approximately 50m from the ward entrancce.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is shared.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 106cm (3ft 6in).
  • The dimensions of the washroom are 225cm x 259cm (7ft 5in x 8ft 6in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There are coat hooks at 111cm and 147cm from the floor.
  • There is a mirror.
  • There is a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 71cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 107cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 88cm.
  • The lateral transfer space on the right is 89cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 75cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
  • There are wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Lister Hospital link (new tab) - click here.