Access Guide
Getting To The Hospital
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By Road
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- The main entrance to the Lister Hospital is located off Coreys Mill Lane.
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By Bus
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- There are two bus stops just outside the grounds of the hospital. Bus stop A buses include: 55, 80, 300, 301, 386, 390, 635. Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8, SB9.
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Useful Links
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- Link to getting to Lister Hospital.
- To view the web page described above click here (opens in new tab).
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Comments
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- Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital.
- Supplies of facemasks and hand sanitiser are available at all entrances.
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the main hospital corridor.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 285 811.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital. Supplies of facemasks and hand sanitiser are available at all entrances.
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Comments
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- There are wheelchair collection points at all main entrances.
- A fee of £1 is required to use the wheelchair(s).
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 07:00 - 22:00.
- Sunday 07:00 - 22:00.
Hospital Parking (Multi-Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the right of the main entrance.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is concrete.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 375cm x 630cm (12ft 4in x 20ft 8in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located on level 1.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located in the lift lobby and outside the parking shop.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Free parking for Blue Badge holders is for 20 minutes only.
- Payment machines are located between the first and second entrance doors.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the lift.
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Comments
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- The height of the chip coin machine at the barrier is 110cm.
Outside Access (Pedestrian Entrance)
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Entrance Details
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- This information is for the entrance located at the front of Tower Block.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 235cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 160cm.
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Ramp/Slope Details
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- The ramp/slope is located on the path leading to the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
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Comments
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- The first entrance leads into a lobby area between Tower Block and the car park.
- Therefore when exiting the car park it is not necessary to go outside the building to reach the hospital.
- The second set of doors shown in photograph 4, takes you directly into the Multi-Storey Car Park.
- There is an alternate entrance that can be taken into the lobby area between the Tower Block and the car park.
- It is automatic and has a width of 195cm and has an easy slope leading to it, as seen in photographs 5 and 6.
Outside Access (Parking Shop)
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Entrance Details
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- This information is for the entrance located to the right of the pedestrian entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 102cm.
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Ramp/Slope Details
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- The ramp/slope is located leading to the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
Reception (Parking Shop)
- The parking shop desk is located ahead as you enter.
- The reception area/desk is approximately 1m (3ft 3in) from the parking shop entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are bright.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is not a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is not a hearing assistance system.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
- The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is approximately 6m (6yd 1ft) from the pedestrian entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1-2-3-4-5-6-7-8-9-10-11.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 104cm x 229cm (3ft 5in x 7ft 6in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The doors are automatic for even floors, and manual for odd floors.
Accessible Toilet (Staff Area)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the left of the parking shop entrance.
- This accessible toilet is approximately 4m (4yd 1ft) from the Parking Staff Area Entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 164cm x 247cm (5ft 5in x 8ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and open waste paper bin disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm (4ft).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is not a soap dispenser.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The toilet is located in a staff area.
- Permission to use the facility is obtained from the Parking Shop reception.
- The staff/accessible toilet is located through the door to the left of the parking shop which is otherwise kept locked and members of the public are not granted access.
- The opening here is 85cm in width.
- There is a slope with an easy gradient leading towards it.
- The entrance can be seen in photograph 1.
- Hand soap is in a bottle located on the sink.