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Pirton Ward

Lister Hospital, Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4AB

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Access Guide

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Getting To The Hospital

  • By Road View
    • The main entrance to the Lister Hospital is located off Coreys Mill Lane.
  • By Bus View
    • There are two bus stops just outside the grounds of the hospital. Bus stop A buses include: 55, 80, 300, 301, 386, 390, 635. Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8, SB9.
  • Useful Links View
  • Comments View
    • Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital.
    • Supplies of facemasks and hand sanitiser are available at all entrances.

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the main hospital corridor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 285 811.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • Everyone entering the hospital is asked to wear a facemask, if they are able to tolerate one, and to sanitise their hands when entering and leaving the hospital. Supplies of facemasks and hand sanitiser are available at all entrances.
  • Comments View
    • There are wheelchair collection points at all main entrances.
    • A fee of £1 is required to use the wheelchair(s).

Hospital Parking (Multi-Storey)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital site.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 81 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 378cm x 689cm (12ft 5in x 22ft 7in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right as you face the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the multi-storey lifts.

Getting To (Pirton Ward)

  • Pirton Ward is/are located on level 4 of Strathmore Wing.
  • Access to Pirton Ward is via the Strathmore Wing entrance.
  • On entering the Strathmore Wing entrance turn right and continue to the end of the corridor. The Strathmore Wing lifts are located to the left. Take the lifts to level 4. On exiting the lifts take a left and Pirton Ward is located to the left.
  • There is step free access to Pirton Ward.
  • Pirton Ward is approximately 7m from the lifts.
  • There is a/are manual, heavy, double door(s) between the Strathmore Wing entrance and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

Outside Access (Strathmore Wing)

  • Entrance Details View
    • This information is for the entrance located at the rear of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
  • Comments View
    • Entrance button 100cm, exit button 110cm from the floor..

Other Floors (Strathmore Wing NEW)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 2, 3, 4, 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are varied.

Lift (Strathmore Wing)

  • There is a lift for public use.
  • The lift is located on level 2 to the right as you enter the Strathmore Wing entrance.
  • The lift is approximately 25m (27yd 1ft) from the Strathmore Wing entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 2-3-4-5.
  • Staff do not need to be notified for use of the lift.
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Ward

  • Ward Information View
    • This is a/an acute stroke unit ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 20 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 162cm (5ft 4in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is some flooring on the ward with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 107cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives room for the ward.
    • The width of the door opening into the relatives room is over 75cm.
    • There is a clear turning space in the relatives room.
    • There is a/are chair(s) with armrests available within the relatives room.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not sufficient space next to the bed for a mobile hoist to operate.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are medium.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are accessible toilet facilities on the ward for visitors.
    • There are standard toilet facilities on the ward for visitors.
  • Opening Times View
    • Monday 14:00 - 16:00.
    • Monday 18:30 - 20:00.
    • Tuesday 14:00 - 16:00.
    • Tuesday 18:30 - 20:00.
    • Wednesday 14:00 - 16:00.
    • Wednesday 18:30 - 20:00.
    • Thursday 14:00 - 16:00.
    • Thursday 18:30 - 20:00.
    • Friday 14:00 - 16:00.
    • Friday 18:30 - 20:00.
    • Saturday 14:00 - 16:00.
    • Saturday 18:30 - 20:00.
    • Sunday 14:00 - 16:00.
    • Sunday 18:30 - 20:00.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • The washroom is not for the sole use of disabled people.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 77cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 139cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 142cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
    • The washroom surveyed does not have a ceiling tracking hoist.
  • Toilet Details View
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The cistern is not close coupled and no padded back rest is provided.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 208cm.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 73cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip down/tip up seat for the shower.
    • The height of the flip down/tip up or fixed seat is 47cm (1ft 7in).
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The dimensions of the accessible toilet are 178cm x 157cm (5ft 10in x 5ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 119cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 117cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

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