Access Guide
Getting To The Hospital
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By Road
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- The postcode to use for the sat nav is SG1 4AB.
Lister Hospital is easily accessed from the North or South using the A1(M).
From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
At the roundabout take the first exit onto Coreys Mill Lane.
The main entrance to the Lister Hospital is located off Coreys Mill Lane. - There is a multi-storey car park on site for patients and visitors.
There are also standard on street parking bays on Coreys Mill Lane.
- The postcode to use for the sat nav is SG1 4AB.
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By Bus
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- There are two bus stops just outside the grounds of the hospital.
Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9. - There is an onsite bus stop.
- The bus stops are located at the front of the hospital on Coreys Mill Lane.
- The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
- There are two bus stops just outside the grounds of the hospital.
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By Train
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- The nearest train station is Stevenage Station.
The hospital is 1.8 miles (36 minute walk) from the train station.
The station is served by Great Northern, Hull Trains, LNER and Thameslink.
- The nearest train station is Stevenage Station.
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Useful Links
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- Link to getting to Lister Hospital.
- To view the web page described above click here (opens in new tab).
- Accessibility at Stevenage Station.
- To view the web page described above click here (opens in new tab).
- Bus timetables and ticketing information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff at the reception desk.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Multi Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located it is located to the right of the main entrance.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 490cm (8ft 2in x 16ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located the hatched area in the car park on the ground floor.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- Payment machines are located by the main entrance to the hospital.
- There is not a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the Lift lobby.
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Comments
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- There are three payment machines located by the main entrance to the hospital.
- Vehicles that exceed the height restriction can pre book a space in the drop off/ambulance area on the ground floor.
- Parking on levels 10 and 11 is for staff only.
Other Floors (Car Park Stairwell)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter the stairwell on the ground floor.
- The floors which are accessible by stairs are level 1, 4, 5, 6, 7 ,8 ,9 , 10 and 11.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
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Comments
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- There are single doors on each landing to enter/exit the car park from the stairwell.
- There is a help/wheelchair refuge point on each landing in the stairwell.
Lift (Multi Storey Car Park)
- There is a lift for public use.
- The lift is located next to the stairwell.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 7m (7yd 1ft) from the pedestrian entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is medium.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 116cm x 230cm (3ft 10in x 7ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point
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- There is not a designated drop-off point.
Getting To (Ward 9A)
- Ward 9A is/are located on level 9 of the main hospital building.
- Access to Ward 9A is via the main entrance.
- After entering the hospital via the main entrance proceed past reception into the main corridor. Go straight ahead and follow the corridor right to the end. At the end of the corridor turn right into the lift lobby. Take a lift up to level 9 and the ward is located to the right/left as you exit the lift lobby area.
- There is step free access, via lift, to Ward 9A.
- Ward 9A is approximately 7m from the Lift lobby level 9.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located on the east side of the hospital.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 114cm (3ft 9in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 145cm (4ft 9in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 232cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 205cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Other Floors (Tower Block)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are moderate to good.
Lift (Tower Block)
- There is a lift for public use.
- The lift is located at the rear of the tower block.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 75m (82yd 1in) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 106cm (3ft 6in).
- The dimensions of the lift are 188cm x 130cm (6ft 2in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There are 3 similar lifts in the lift lobby area that all access the same areas.
Ward (9A)
- Unable to Survey due to covid outbreak on ward - 28/09/21.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor (level 3) and level 9 of the tower block.
- Female and male standard toilet facilities are located on the ground floor (level 3).
- Shared standard toilet facilities are located in the lift lobby of level 4, 5, 6, 7, 8, 9, 10 and 11.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Lister Hospital link (new tab) - click here.