Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Auchinleck.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the building.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 62cm (2ft).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Counter
- The counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 08/01/2024.
- The hearing assistance system was working at the time of testing.
- Lighting levels are good.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.