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Catrine Post Office

22-30 St Germain Street, Catrine, Mauchline, East Ayrshire, KA5 6RQ

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Auchinleck.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 72cm (2ft 4in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 72cm (2ft 4in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).

Counter

  • The counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • Lighting levels are bright.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • The lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you enter.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 128cm (4ft 2in).

Standard Toilet(s)

Toilet with Adaptations

  • There are not accessible toilet facilities within this venue.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.