You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include :
  Dumfries House Cook School (Belling Hospitality Training Centre/Woodlands Restaurant)
  Dumfries House Outdoor Activity Centre (Tamar Manoukian Outdoor Activity Centre)
  Dumfries House Laundry Room (Prince’s Drawing School Dimplex Studio)
  Dumfries House Education Centre (Pierburg Education Centre).

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Cumnock.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Auchinleck.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 650cm (13ft 1in x 21ft 4in).
  • The nearest designated bay is 12m (13yd 4in) from the accessible room entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is also standard parking at the side of the building, nearer the main entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front side of the building.
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 105cm (3ft 5in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 89cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Accessible Room Entrance). Skip to the next section.

Outside Access (Accessible Room Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 88cm (2ft 11in).

You are on Level Change (Accessible Room Entrance). Skip to the next section.

Level Change (Accessible Room Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Restaurant Entrance). Skip to the next section.

Outside Access (Restaurant Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building, to the lower restaurant area.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 9m (9yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down beside reception.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

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• Comments View
  • There are 2 steps without handrails leading down beyond reception to the standard toilet.
  • There are a further 4 steps leading between the upper and lower parts of the restaurant.
  • There are 3 steps to rooms located beyond the restaurant.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• The restaurant is located down to the rear of the building.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are further rooms.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 22 rooms in total.
  • There are 15 standard ground floor rooms.
  • There are 7 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 1m (3ft 3in) from the accessible room entrance.
  • There is level access from an accessible entrance.
  • Some accessible rooms are located in a separate building from the main hotel.
  • There is level access leading to the accessible room in a separate building.
• Accessible Room View
  • The room number or room name viewed was 17.
  • The width of the door is 88cm.
  • The height of the bed is 70cm.
  • The measurement between the bed base and floor is 3cm (1in).
  • Light switches are within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is not available.
  • Assistance dogs are not welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 82cm (2ft 8in).
  • The door opens outwards.
  • The door weight is heavy.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 235cm x 275cm (7ft 9in x 9ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 49cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 77cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is tied up and out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 60cm (1ft 12in).
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are not handrails available.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 50cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is medium.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are not welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the right as you enter, down beyond reception.
  • The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level 1.