Access Guide
COVID-19 Information
Opening Times (Supervisors Office)
- Monday 04:30 - 00:30..
- Tuesday 04:30 - 00:30..
- Wednesday 04:30 - 00:30..
- Thursday 04:30 - 00:30..
- Friday 04:30 - 00:30..
- Saturday 04:30 - 00:30..
- Sunday 04:30 - 00:30..
Location
- The venue is situated within the centre of the town.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Kilmarnock.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Foregate (South).
- The car park is located in James Shaw Crescent.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 275cm x 470cm (9ft x 15ft 5in).
- On street Blue Badge parking is located in Foregate Square.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located in Foregate Square.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 320cm (10ft 6in).
Entrance (Burns Mall Entrance)
- This information is for the entrance located at the end of the bus stances from the adjacent shopping centre.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 185cm.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are moderate to good.
Bus Station
- The station is staffed.
- There are generally 6 member(s) of staff on duty.
- The station is not staffed between 00:30 - 04:30.
- There is an office to obtain help (other than the ticket office).
- The office to obtain help (other than the ticket office) is located next to Stand 8.
- The help office is 45m (49yd 8in) from the main entrance.
- There is a ticket office / travel centre.
- The ticket office / travel centre is located immediately beyond the main entrance, to the left.
- The ticket office / travel centre is 5m (5yd 1ft) from the main entrance.
- There are 11 stands / bays.
- The stands which have level access are 1-11.
- Announcements are visual.
- The bus companies operating within this station are Stagecoach & My Bus.
- There is a taxi rank at the station.
- The taxi rank is located in Foregate Square, to the right as you exit the building.
- The taxi rank is 10m (10yd 2ft) from the main entrance.
- Shops and services within the station include Kilmarnock Shopmobility.
- All key concourse shops and services have level access.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Changing Places
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Location and Access
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- The facility is located to the right as you enter, adjacent to Shopmobility.
- The facility is approximately 5m (5yd 1ft) from the main entrance.
- The facility is not in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- The colour contrast between the external door and wall is fair.
- The colour contrast between the internal door and wall is fair.
- You do need a key for the facility.
- The key is not a radar key.
- The key can be obtained from Shopmobility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards (automatically).
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 97cm (3ft 2in).
- The dimensions of the facility are 330cm x 455cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is good.
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Toilet Details
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- The facility toilet is peninsular.
- The transfer space on the right as you face the toilet is 150cm (4ft 11in).
- The transfer space on the left as you face the toilet is 105cm (3ft 5in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is good.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a elbow pad flush.
- There is a toilet roll holder.
- The toilet has a cistern.
- The toilet seat colour contrast is poor.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is good.
- There is not a soap dispenser.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 111cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 94cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a coat hook.
- There are coat hooks in the toilet at 102cm and 138cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
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- The Changing Places was closed for refurbishment in December 2021, please contact Shopmobility (01563 541 420) for availability.
- This facility is managed by East Ayrshire Council (01563 554 400) who are to issue key fobs to users who wish to access this facility.
- The adjacent Shopmobility service should also be able to assist with access key fobs.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
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Comments
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- The nearest toilets are located within the Burns Mall Shopping Centre.
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Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.