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Kelvinbank Resource Centre

Kilsyth Road, Kirkintilloch, East Dunbartonshire, G66 1RP

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Access Guide

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Opening Times

  • Monday 09:00 - 15:00.
  • Tuesday 09:00 - 15:00.
  • Wednesday 09:00 - 15:00.
  • Thursday 09:00 - 15:00.
  • Friday 09:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Opening times may vary depending on bookings for specific facilities.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Lenzie.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 280cm x 500cm (9ft 2in x 16ft 5in).
    • The nearest designated bay is 17m (18yd 1ft) from the main entrance.
    • The furthest designated bay is 32m (34yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are a further 3 designated bays to the rear of the building.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 136cm (4ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 67cm (2ft 2in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Outside Access (Side Entrance)

  • This information is for the entrance located at the front of the building, to the right of the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 98cm (3ft 3in).

Level Change (Side Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 138cm (4ft 6in).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Outside Access (Rear Garden Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 93cm (3ft 1in).

Level Change (Rear Garden Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the front right of the building.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • Comments View
    • Handrails are on the bottom right going up, and then at the top left.

Level Change (Trampoline)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading onto the trampoline.
  • There is/are 5 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Mobility Aids

  • There are an assortment of mobility aids and hoists throughout the building.
  • There are various types of chairs and swing chairs available.
  • There are different types of bed or benches available in the physio area along with manual hoists.

Kitchen

  • The kitchen workshop has level access and ample room for a wheelchair to manouvre.
  • There are sink and cooker worktops designed for wheelchair users.

Computing Room

  • The computing room offers accessible software.
  • There is a large text keyboard, rollerball mouse, height adjustable tables and chairs available.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have concrete and gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are easy slopes on the paths.
  • There are some bench seats situated along the paths for people to rest.

Swimming Pool (Hydrotherapy Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Accessible Changing Room (Hydrotherapy Pool)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the front right of the building, adjacent to the pool.
  • The facility is 15m (16yd 1ft) from the side entrance.
  • The door opens inwards.
  • The width of the door is 77cm (2ft 6in).
  • The door is locked by a sliding bolt.
  • The dimensions of the accessible changing room are 230cm x 435cm (7ft 7in x 14ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is not a dropdown rail.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 40cm (1ft 4in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 61cm (2ft).
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the bench is 180cm (5ft 11in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head.
  • Comments View
    • There is a similar changing area adjacent to this which also offers an Arjo Toilet.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the right as you enter.
  • There is a facility with similar specifications in the male changing room.
  • The facility is 35m (38yd 10in) from the main entrance.
  • The door opens inwards.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 285cm x 340cm (9ft 4in x 11ft 2in).
  • There is a sink.
  • The height of the sink is 81cm (2ft 8in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a manual hoist.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the bench is 175cm (5ft 9in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head.
  • Comments View
    • There is a further unisex changing facility near the hydrotherapy pool and physio area.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • This accessible toilet is located to the right as you enter, near reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The is a male facility.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 255cm x 170cm (8ft 4in x 5ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 185cm (6ft 1in).
    • There is no dropdown rail.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The nearby female toilet offers transfer space to the right.

Accessible Toilet (Standard Female Toilets)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
    • This accessible toilet is located to the right of the building, within the standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The is a female toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 200cm x 235cm (6ft 7in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are not available.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • There is a similar accessible toilet cublicle in the male toilet which is 215cm wide by 150cm deep.
    • There is also a further accessible toilet cubicle offering both grab rails and drop down rails in the changing area near the hydrotherapy pool and physio.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right as you enter.
    • The female toilet(s) is/are approximately 38m (41yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you enter.
    • The male toilet(s) is/are approximately 71m (77yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located within the changing area near the hydrotherapty pool and physio.
    • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the side entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are bright.

Level Change (Male Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the urinals.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the side of the car park.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.
  • Comments View
    • Staff are trained in Makaton.
    • The photographs show the sensory room which has adjustable sound and lighting.