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Ashfield Medical Practice

1 Ashfield Road, Milngavie, East Dunbartonshire, G62 6BT

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Milngavie.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Milngavie.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 140cm (4ft 7in).
  • Step(s) View
    • The step(s) is/are located to the right as you face the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.

Reception

  • The reception desk is 7m (22ft 12in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the waiting area.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 9m (9yd 2ft) from the accessible entrance.
    • This accessible toilet is located off the reception area.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 190cm x 150cm (6ft 3in x 4ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • The tap type is twist/turn.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.
    • There is one standard unisex toilet available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.