Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Platform 1)
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Access Point
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- This information is for the access point located off Springfield Road.
- There is an information board/map at this access point.
- There is ramped/sloped or stepped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located leading up to the staff car park, then to the left of the steps to the platform.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located leading up to the platform.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Access Point (Platform 2)
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Access Point
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- This information is for the access point located off Arnold Avenue, at the junction with Springfield Road.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
View
- The ramp/slope is located leading up to Platform 2.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located on Platform 2.
- There is level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 186cm (6ft 1in).
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Comments
View
- The surface at the doorway is uneven.
- There is also a single, heavy door which opens towards you at the side of the ticket office.
Reception (Ticket Office)
- The desk/counter is 5m (5yd 1ft) from the platform 2 entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The ticket office is open Monday to Saturday 06:30-20:30.
- There is also a ticket machine on platform 2.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 20.45-06.20.
- The office to obtain help is 10m (10yd 2ft) from the platform 2 entrance.
- This office is located by the waiting room.
- There is a ticket office.
- The ticket office is located on platform 2.
- The ticket office is 5m (5yd 1ft) from the platform 2 entrance.
- The train companies operating from within this station are ScotRail.
- Please click here for access information for ScotRail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1, 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1, 2.
- There is not a wheelchair available to borrow.
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Comments
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- There are high speed trains passing through this station so passengers are advised to stay behind the yellow line to avoid turbulence.
Level Change (Platform Bridge)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading over the bridge between platforms.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.