Access Guide
2020 Changes
- AccessAble are aware that there have been changes to this Access Guide, which includes the information of a refurbishment. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Summerston.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- There is a limited number of people allowed inside.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Times
- Monday 08:00 - 23:00.
- Tuesday 08:00 - 23:00.
- Wednesday 08:00 - 23:00.
- Thursday 08:00 - 23:00.
- Friday 08:00 - 23:00.
- Saturday 07:30 - 23:00.
- Sunday 07:30 - 23:00.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the rear of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 260cm x 550cm (8ft 6in x 18ft 1in).
- The nearest Blue Badge bay is 29m (31yd 2ft) from the lower ground floor entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the lower ground floor entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 130cm (4ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 7 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does not bypass the ramp/slope.
Lift (Main Entrance)
- There is a lift for public use.
- The lift is located at the front of the building.
- The lift is a stair lift.
- The platform lift accesses a small level change.
- Staff do need to be notified for use of the lift.
- The clear door width is 68cm (2ft 3in).
- The dimensions of the lift are 71cm x 100cm (2ft 4in x 3ft 3in).
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Comments
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- This is a stair climbing lift which all members of staff are trained to use.
- It has a wheelchair available or can be used with existing wheelchairs.
Outside Access (Lower Ground Floor Entrance)
- This information is for the entrance located to the rear of the building.
- There is level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 88cm (2ft 11in).
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Comments
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- There is a similar door in the car park that gives direct access to the locker rooms.
Reception
- The desk/counter is 2m (2yd 7in) from the lift (main entrance).
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
Restaurant Bar Internal (Restaurant)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 27m (29yd 1ft) from the main entrance.
- The distance between the floor and the highest table is 66cm (2ft 2in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is bar snacks.
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Comments
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- There is a similar bar to the rear of the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are standard female toilets.
Standard Changing Room (Lower Ground Floor)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the lower ground floor entrance.
- The standard changing room(s) surveyed is/are located on the lower ground floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a deep step.
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Comments
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- There are separate senior, junior and ladies locker rooms in the same area.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
- This accessible toilet is located to the rear right of the main foyer.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 168cm x 174cm (5ft 6in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 114cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 86cm (2ft 10in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the toilet entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 94cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the rear right of the main foyer.
- The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
Level Change (Standard Male Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the standard male toilet entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 94cm (3ft 1in).
Standard Toilet(s) (Lower Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located adjacent to the locker rooms.
- The female and male toilets are approximately 6m (6yd 1ft) from the lower ground floor entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.