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Lenzie Station

Station Road, Lenzie, East Dunbartonshire, G66 4UA

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lenzie.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Platform 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
    • The nearest designated bay is 85m (92yd 2ft) from the platform 2 entrance.
    • The furthest designated bay is 93m (101yd 2ft) from the platform 2 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Parking (Platform 1)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
    • The nearest Blue Badge bay is 18m (19yd 2ft) from the platform 1 entrance.
    • The furthest Blue Badge bay is 64m (69yd 2ft) from the platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located near the platform 2 car park.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 185cm (6ft 1in) wide.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located to the right as you enter the platform 2 entrance.
  • There is not level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 92cm (3ft).

Level Change (Ticket Office Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from platform 2 to the booking hall.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp or slope is 160cm (5ft 3in).

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:30 - 20:30.
    • Tuesday 06:30 - 20:30.
    • Wednesday 06:30 - 20:30.
    • Thursday 06:30 - 20:30.
    • Friday 06:30 - 20:30.
    • Saturday 06:30 - 20:30.
    • Sunday Closed.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located near the platform 1 car park.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 180cm (5ft 11in).

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the pavement to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 250cm (8ft 2in).

Outside Access (Waiting Room Entrance)

  • This information is for the entrance located on platform 1.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 60cm (1ft 12in) wide.

Level Change (Waiting Room Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 22.00-06.45.
  • The office to obtain help is 2m (2yd 7in) from the ticket office entrance.
  • This office is located on platfrom 2.
  • There is a ticket office.
  • The ticket office is located on platform 2.
  • The ticket office is 4m (4yd 1ft) from the platform 2 entrance.
  • The train companies operating from within this station are Scot-rail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 2.
    • Accessible toilets are located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Platforms 1 and 2 are accessible to a wheelchair user.
    • There is a portable ramp available for access onto the train.

Train Station Platform (1-2)

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 2.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

Level Change (Platform Bridge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to the street and under the railway bridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The width of the ramp or slope is 105cm (3ft 5in).
  • There are steps to access this area / service.
  • The steps are located leading up over the footbridge.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the steps.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 14m (15yd 11in) from the ticket office entrance.
    • This accessible toilet is located to the rear of the booking office, on platform 2.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the booking office.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 208cm x 258cm (6ft 10in x 8ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 187cm (6ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Comments View
    • Station now has an RNIB REACT system an audible direction system for visually impaired in operation.