You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Lenzie.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Platform 2). Skip to the next section.

Parking (Platform 2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 490cm (11ft 6in x 16ft 1in).
  • The nearest designated bay is 85m (92yd 2ft) from the platform 2 entrance.
  • The furthest designated bay is 93m (101yd 2ft) from the platform 2 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Platform 1). Skip to the next section.

Parking (Platform 1)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
  • The nearest Blue Badge bay is 18m (19yd 2ft) from the platform 1 entrance.
  • The furthest Blue Badge bay is 64m (69yd 2ft) from the platform 1 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Platform 2 Entrance). Skip to the next section.

Outside Access (Platform 2 Entrance)

• This information is for the entrance located near the platform 2 car park.
• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 185cm (6ft 1in) wide.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located to the right as you enter the platform 2 entrance.
• There is not level access into the venue.
• The main door(s) open(s) both ways.
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 92cm (3ft).

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from platform 2 to the booking hall.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp or slope is 160cm (5ft 3in).

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 5m (5yd 1ft) from the ticket office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Outside Access (Platform 1 Entrance). Skip to the next section.

Outside Access (Platform 1 Entrance)

• This information is for the entrance located near the platform 1 car park.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 180cm (5ft 11in).

You are on Level Change (Platform 1 Entrance). Skip to the next section.

Level Change (Platform 1 Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the pavement to the entrance.
• The ramp or slope is permanent.
• The width of the ramp or slope is 250cm (8ft 2in).

You are on Outside Access (Waiting Room Entrance). Skip to the next section.

Outside Access (Waiting Room Entrance)

• This information is for the entrance located on platform 1.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 60cm (1ft 12in) wide.

You are on Level Change (Waiting Room Entrance). Skip to the next section.

Level Change (Waiting Room Entrance)

• There are steps to access this area / service.
• The steps are located leading up to the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 2m (2yd 7in) from the ticket office entrance.
• The station is not staffed between 22.00-06.45.
• This office is located on platfrom 2.
• There is a ticket office.
• The ticket office is located on platform 2.
• The ticket office is 4m (4yd 1ft) from the platform 2 entrance.
• The train companies operating from within this station are Scot-rail.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 2.
  • Accessible toilets are located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • Platforms 1 and 2 are accessible to a wheelchair user.
  • There is a portable ramp available for access onto the train.

You are on Train Station Platform (1-2). Skip to the next section.

Train Station Platform (1-2)

• This information is for platform(s) 1-2.
• The platform(s) which has/have level access is / are 2.
• The platform(s) accessed by ramp / slope is / are 1-2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 2.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

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• Comments View
  • Platform 1 can also be accessed using the bridge.

You are on Level Change (Platform Bridge). Skip to the next section.

Level Change (Platform Bridge)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the street and under the railway bridge.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The width of the ramp or slope is 105cm (3ft 5in).
• There are steps to access this area / service.
• The steps are located leading up over the footbridge.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is approximately 14m (15yd 11in) from the ticket office entrance.
  • This accessible toilet is located to the rear of the booking office, on platform 2.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the booking office.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 208cm x 258cm (6ft 10in x 8ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 187cm (6ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.

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• Comments View
  • Station now has an RNIB REACT system an audible direction system for visually impaired in operation.