Access Guide
2020 Changes
- AccessAble are aware that there have been changes to this Access Guide, which includes the information of a refurbishment in the venues reception area. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Milngavie.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- There is a limited number of people allowed inside.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are currently unavailable.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
Opening Hours
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
View
- The car park is located at the front of the building.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Kennels Entrance)
- This information is for the entrance located to the left of the buildings.
- There is level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 115cm (3ft 9in).
Outside Access (Kennels Rear Entrance)
- This information is for the entrance located to the rear right of the buildings.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 80cm (2ft 7in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 82cm (2ft 8in).
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Comments
View
- There is a similar second door after an easy slope and 3 medium steps which this entrance bypasses.
- There is an uneven surface of loose chippings in front of the gate.
Outside Access (Cattery Entrance)
- This information is for the entrance located to the left as you enter the kennels.
- There is not level access into the venue.
- The main door(s) open(s) by sliding.
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 93cm (3ft 1in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 88cm (2ft 11in).
Level Change (Cattery Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of and between the two sets of doors.
- The ramp/slope is easy.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway of the second door.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Accessible Toilet
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- Inside the venue, there is not level access to the female toilet(s).
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Access to Standard Male Toilet(s)
View
- Lighting levels are low.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located in a toilet block in the car park.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are medium.
Level Change (Standard Shared Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.