You are on 2020 Changes. Skip to the next section.

2020 Changes

• AccessAble are aware that there have been changes to this Access Guide, which includes the information of a refurbishment in the venues reception area. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Milngavie.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There are external queuing points.
• The external queuing points are clearly marked/signed.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• There is a limited number of people allowed inside.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Toilets are currently unavailable.
• The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Kennels Entrance). Skip to the next section.

Outside Access (Kennels Entrance)

• This information is for the entrance located to the left of the buildings.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 115cm (3ft 9in).

You are on Outside Access (Kennels Rear Entrance). Skip to the next section.

Outside Access (Kennels Rear Entrance)

• This information is for the entrance located to the rear right of the buildings.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 80cm (2ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 82cm (2ft 8in).
• Comments View
  • There is a similar second door after an easy slope and 3 medium steps which this entrance bypasses.
  • There is an uneven surface of loose chippings in front of the gate.

You are on Outside Access (Cattery Entrance). Skip to the next section.

Outside Access (Cattery Entrance)

• This information is for the entrance located to the left as you enter the kennels.
• There is not level access into the venue.
• The main door(s) open(s) by sliding.
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 93cm (3ft 1in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 88cm (2ft 11in).

You are on Level Change (Cattery Entrance). Skip to the next section.

Level Change (Cattery Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of and between the two sets of doors.
• The ramp/slope is easy.
• The width of the ramp/slope is 100cm (3ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway of the second door.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is not an/are not accessible toilet(s) within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is not level access to the female toilet(s).
• Access to Standard Male Toilet(s) View
  • Lighting levels are low.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in a toilet block in the car park.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Level Change (Standard Shared Toilet). Skip to the next section.

Level Change (Standard Shared Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.