You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in November 2021.
• There is a member of staff available at the entrance.
• There is a hand sanitiser available at the entrance.
• The hand sanitisers are wall mounted.
• The height of the hand sanitiser is 120cm.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

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Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Milngavie.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Reception Entrance). Skip to the next section.

Outside Access (Reception Entrance)

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• Entrance View
  • This information is for the entrance located to the front right of the buildings.
  • There is stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 137cm (4ft 6in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 90cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance and in the doorway.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 9cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the reception entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Outside Access (Cattery Entrance). Skip to the next section.

Outside Access (Cattery Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the reception entrance.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 89cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 135cm (4ft 5in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (Kennels Entrance). Skip to the next section.

Outside Access (Kennels Entrance)

• This information is for the entrance located to the left of the buildings.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 115cm (3ft 9in).

You are on Outside Access (Kennels Rear Entrance). Skip to the next section.

Outside Access (Kennels Rear Entrance)

• This information is for the entrance located to the rear right of the buildings.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 80cm (2ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 82cm (2ft 8in).
• Comments View
  • There is a similar second door after an easy slope and 3 medium steps which this entrance bypasses.
  • There is an uneven surface of loose chippings in front of the gate.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

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Accessible Toilet

• There is not an/are not accessible toilet(s) within this venue designated for public use.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is not level access to the female toilet(s).
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in a toilet block in the car park.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.

You are on Level Change (Standard Shared Toilet). Skip to the next section.

Level Change (Standard Shared Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

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Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.