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Costa

Royal Blackburn Teaching Hospital, Haslingden Road, Blackburn, BB2 3HH

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Access Guide

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Getting To The Hospital (Royal Blackburn Hospital)

  • By Road View
    • The Royal Blackburn Hospital is located on Haslingden Road.
      Use the postcode BB2 3HH if using a sat-nav device.
      From Blackburn Bus Station continue along Salford, heading away from the town centre.
      When passing the traffic lights veer right and head along Cicely Lane until you reach the T-junction (Higher Audley Street/A6078).
      Turn right onto Higher Audley Street/A6078 and continue until the next junction.
      Turn left onto Bennington Street where the Hospital is signposted.
      Follow Bennington Street until the T junction for Haslingden Road.
      Turn left onto Haslingden Road and the Hospital is located on the left.
    • A designated disabled parking area is available at the main hospital reception, next to Visitor Car Park O.
      The main visitors car park is Car Park N, opposite the main hospital entrance. Limited places are also available at Car Park J.
      Entry to Car Park J for external visitors can only be accessed by credit or debit card. On entry, insert a credit or debit card into the barrier reader. The card will be read, the entry date and time recorded, the card will then be returned. When the card has been removed the entry barrier will be raised to allow access.
      On exit, please insert the same card into the barrier reader. The card will be read, the exit date and time recorded, and the cost calculated and receipt produced. When the card has been removed the barrier will be raised to exit.

      Please note - Car Park J cannot be accessed via the M65.
  • By Bus View
    • There is a bus stop located close to the main entrance.
      You can use Metro's online journey planner to start to plan your journey by bus.
      The Hospital Trust has made a commitment to provide free transport services between Burnley General Hospital and the Royal Blackburn Hospital for patients and visitors.
      The service is now operational, running from 06:15 to 21:30 (the last bus) Monday to Friday. A reduced service will operate on weekends and bank holidays.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest rail station is Blackburn, 1.2 miles away.
      To view the route please use the google map link below.
  • Useful Links View

Getting Help and Assistance

  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the Customer Relations desk at the main hospital reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.
  • Other languages, documents and interpreters can be requested in advance.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • There is a Customer Relations Team located within the hospital.
    • The Customer Relations Team is located at the main hospital reception desk.
    • The telephone number for the Customer Relations Team is 0800 587 2586.
    • The email address for patient advice, concerns and complaints is complaints@elht.nhs.uk
    • The email address for general enquiries is contact@elht.nhs.uk.

Hospital Parking (Main Visitor Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park and at the payment machines in the hospital building.
    • Payment machines are located outside the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There is a time limit of 10 minutes at the drop off point outside the main hospital entrance.

Hospital Parking (Main Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
  • Comments View
    • If the accessible car park is full Blue Badge holders can park in the main visitor car park or Old Bank Lane car park.

Hospital Parking (Day Surgery/Dialysis Unit Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located outside the Dialysis Unit building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 520cm (8ft 6in x 17ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the entrances to the Day Surgery and Dialysis Unit.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the level 2 entrance.
  • Comments View
    • This car park cannot be accessed via the main entrance. Access to this car park is from Haslingden Road, opposite KFC.
    • Parking for the Dialysis unit is still free.

Getting To (Costa)

  • Costa is/are located to the left as you enter the main entrance.
  • To see the hospital map please click here (opens new tab).
  • Access to Costa is via the main hospital entrance.
  • Enter via the main entrance and Costa is located on the left, the extra seating area is to your right.
  • There is step free access to Costa.
  • Costa is approximately 4m from the main hospital entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) by revolving.
    • The door(s) is/are single width.
    • The width of the door opening is 245cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the main entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Opening Times (Costa)

  • Monday 07:00 - 20:00.
  • Tuesday 07:00 - 20:00.
  • Wednesday 07:00 - 20:00.
  • Thursday 07:00 - 20:00.
  • Friday 07:00 - 20:00.
  • Saturday 09:00 - 17:00.
  • Sunday 09:00 - 17:00.

Entrance (Costa)

  • Entrance Details View
    • This information is for the entrance located to the left as you enter the main entrance.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 400cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the entrance.
  • The distance between the floor and the lowest table is 50cm (1ft 8in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • The standard height for tables is 74cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold drinks and snacks.
  • Comments View
    • There is a hearing loop available at the counter, it is signed.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located to the right of the main reception desk.

Standard Toilet(s)

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