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Departures - Gates 1-5

East Midlands Airport, Castle Donington, Derby, DE74 2SA

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Access Guide

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Summary

Entrance (Departure Gates 1-5)

  • Entrance View
    • This information is for the entrance located at the rear of the Departure Lounge, opposite the Traveller clothing shop.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.

Departure Gates 1-5 Waiting Lounge

  • There is step free access from the entrance to the Departure Gates.
  • There is a seating area located at the centre of the departure gate area.
  • The seating is fixed.
  • The seats do not have armsets.
  • There are audible announcements for flight information.
  • The type of flooring is vinyl.
  • The lighting levels are good.

Related Access Guides (Food and Drink)

Departures Gates 1, 2, 3, 4 and 5

  • There is step free access to Departure Gate 1.
  • There is ramped access to Departure Gates 2, 3 and 4.
  • The height of the desks is 135cm.
  • Staff can come around the desk to check a passengers documentation if needed.
  • There are automatic doors leading from the departure gates to the tarmac.
  • There is step free access from Departure Gates 2, 3 and 4 via the tarmac to the planes.
  • There is an easy ramp leading from Departures Gate 1 via the tarmac to the planes.

Ramp(s) or Slope(s) (Departures Gates 2, 3, 4 and 5)

  • There is a ramp/slope located to the left of the waiting area.
  • The ramp/slope is used to access Departure Gates 2, 3, 4 and 5.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 118cm (3ft 10in).
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).

Step(s) (Departures Gates 2, 3, 4 and 5)

  • There is a/are step(s) located to the left of the waiting lounge.
  • The step(s) is/are used to access Departures Gates 2, 3, 4 and 5.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Ambulift

  • The ambulift is used for passengers who are unable to board the aircraft via the steps.
  • Please contact the Passenger Assistance Desk for more information.
  • There is a fold down lift which is located at the rear of the vehicle.
  • The lift is operated by a member of staff.
  • The dimensions of the lift are 160cm x 225cm.
  • There is fixed seating and space for wheelchair users.
  • The ambulift is raised up to the level with the airplane doors, where the passengers are moved on to the airplane.
  • The accessibility of the individual aeroplane varies depending on the provider, please contact your airline company prior to booking for more information.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located to the right of the waiting lounge.
    • This accessible toilet is approximately 86m (94yd 2in) from the Departure Gates 1-5 Entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm.
    • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 165cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of the waiting lounge.
    • The female and male toilets are approximately 86m (94yd 2in) from the Departures Gates 1-5 Entrance.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is sensor.
    • Lighting levels are good.