Access Guide
Getting To The Hospital
-
By Road
View
- Ipswich Hospital is located to the east of Ipswich town centre. It is within easy access of the A12 and A14. Access to the hospital is from Heath Road (A1198).
- There are many onsite car parks at the front of the site and parking is free for Blue Badge holders.
-
By Bus
View
- There are regular buses that serve the hospital. There are bus stops in both directions on Heath Road, within 150m of the hospital site.
-
By Train
View
- The nearest train station to the hospital is Derby Road which is approximately 2.4 km away.
-
Useful Links
View
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Travelling in Suffolk and East Anglia.
- To view the web page described above click here (opens in new tab).
- Community Transport Schemes.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the South Zone.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital.
- Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
- To view the Changing Places Accessibility Guide please click here.
Hospital Parking (South Wards Entrance - Blue Badge Parking and Drop-off)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located immediately outside the South Wards Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 490cm (9ft 10in x 16ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located just outside the South Wards Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Paying
View
- There are parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 48m (52yd 1ft) from the South Wards Entrance.
-
Comments
View
- The dropped kerb and pavement between the main strip of Blue Badge parking bays and the entrance is obstructed.
- This means wheelchair users have to negotiate traffic.
- There are 2 parking bays next to a charging point for electric vehicles which are also marked as drop-off bays.
Outside Access
-
Entrance Details
View
- This information is for the entrance located at the front of the Carer's Cabin opposite the South Wards entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is no hand sanitiser at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 108cm.
-
Ramp/Slope Details
View
- The ramp/slope is located to the left of the Carer's Cabin entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp is 117cm.
- The ramp/slope bypasses bypass the step(s).
-
Step Details
View
- The step(s) is/are located directly in front of the Carer's Cabin entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are medium (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
Opening Times
- Monday 10:30 - 16:30.
- Tuesday 14:00 - 17:00.
- Wednesday 14:00 - 17:00.
- Thursday 14:00 - 17:00.
- Friday 14:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the Carer's Cabin entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- Some tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
-
Comments
View
- Drinks are provided by the Carer's Cabin staff.
Accessible Toilet
- The nearest Accessible Toilets are located next to the South Wards entrance reception.
Standard Toilet(s)
- The nearest standard toilets are located next to the South Wards entrance reception.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Central Zone link (new tab) - click here.
- Hospital Parking link (new tab) - click here.