You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Ipswich Hospital is located to the east of Ipswich town centre. It is within easy access of the A12 and A14. Access to the hospital is from Heath Road (A1198).
  • There are many onsite car parks at the front of the site and parking is free for Blue Badge holders.
• By Bus View
  • There are regular buses that serve the hospital. There are bus stops in both directions on Heath Road, within 150m of the hospital site.
• By Train View
  • The nearest train station to the hospital is Derby Road which is approximately 2.4 km away.
• Useful Links View
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Travelling in Suffolk and East Anglia.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the South Zone.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
• To view the Changing Places Accessibility Guide please click here.

You are on Hospital Parking (Car Park F). Skip to the next section.

Hospital Parking (Car Park F)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the site, close to the Outpatient Department.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 32 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 470cm (10ft 2in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front and rear of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the Outpatient Entrance.

You are on Hospital Parking (Emergency Department Drop-off Zone). Skip to the next section.

Hospital Parking (Emergency Department Drop-off Zone)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the entrance to the Emergency Department.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.

You are on Getting To (Critical Care). Skip to the next section.

Getting To (Critical Care)

• Critical Care is/are located on the first floor of the Garrett Anderson Centre.
• Access to Critical Care is via the Garrett Anderson Centre main entrance.
• Enter via the main Garrett Anderson Centre entrance and follow the corridor into the lift lobby. Take the lift to the First Floor and on exiting turn left and Critical Care is located directly ahead.
• There is step free access, via lift, to Critical Care.
• Critical Care is approximately 10m from the lift.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Garrett Anderson Centre Main Entrance). Skip to the next section.

Outside Access (Garrett Anderson Centre Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Garrett Anderson Centre.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is no hand sanitiser at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 116cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the Garrett Anderson Centre Main Entrance.
  • The ramp/slope gradient is slight.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located through the second set of entrance doors in the lift lobby.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the Garrett Anderson Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• There are manual, heavy, single doors to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 91cm.
• The dimensions of the lift are 133cm x 140cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low.

You are on Entrance (Critical Care). Skip to the next section.

Entrance (Critical Care)

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• Entrance Details View
  • This information is for the entrance located in the Critical Care and Garrett Anderson Eye Clinic waiting area.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • There is a door release button at a convenient height for wheelchair users to exit.
  • The main door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm.

You are on Waiting Room / Area (Relatives Room). Skip to the next section.

Waiting Room / Area (Relatives Room)

• There is a waiting room / area.
• The waiting room / area is approximately 8m from the Critical Care entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is carpet.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• This ward is open 24 hours.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an critical care ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 15 side room(s) available.
  • There is/are 15 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm (5ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 72cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located on the main ward corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The dimensions of the washroom are 340cm x 450cm (11ft 2in x 14ft 9in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 138cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 87cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 135cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 140cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 116cm.
  • The lateral transfer space on the right is 115cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 79cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 73cm (2ft 5in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is height adjustable.
  • There are wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Central Zone link (new tab) - click here.
• Hospital Parking link (new tab) - click here.
• Garrett Anderson Centre link (new tab) - click here.
• Garrett Anderson Eye Suite link (new tab) - click here.