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Richmond Golf Club

Sudbrook Lane, Richmond, Surrey, TW10 7AS

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Access Guide

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Introduction

  • Services / facilities within the building include a lounge, 2 bars and the Cube Dining Room.
  • Services / facilities within the grounds include an 18 hole golf course, a short game area and a driving range.

Opening Times

  • Opening times vary according to the time of the year.
  • Please contact the course for more details.

Location

  • The nearest National Rail station is Richmond.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Richmond.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is located to the right hand side of the mansion building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 260cm x 480cm (8ft 6in x 15ft 9in).
  • The nearest designated bay is 40m (43yd 2ft) from the main entrance.
  • The furthest designated bay is 43m (47yd 1in) from the main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the mansion building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is steep.
  • The ramp/slope is portable.
  • Please contact a member of staff for use of the portable ramp.
  • The width of the ramp/slope is 73cm (2ft 5in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the main entrance from ground level.
  • There is/are 13 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp/slope.
  • Comments View
    • The lift bypasses the first 13 steps.
    • The portable ramp is then used to overcome a shallow step in the threshold of the doorway.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located to the right hand side of the mansion building.
  • The lift is a platform lift.
  • The lift is 2m (2yd 7in) from the main entrance.
  • The dimensions of the lift are 94cm x 200cm (3ft 1in x 6ft 7in).
  • The clear door width is 90cm (2ft 11in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have tactile markings.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the mansion building.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 124cm (4ft 1in) wide.
  • Comments View
    • This entrance gives access to the ground floor and can be used to access the male changing room, bypassing any steps.
    • The surface of the paved path leading to this entrance is slightly uneven.

Outside Access (Admin Office Entrance)

  • This information is for the entrance located at the side of an annexe building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 92cm (3ft) wide.

Level Change (Admin Office Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 135cm (4ft 5in).

Outside Access (Shop Entrance)

  • This information is for the entrance located at the side of an annexe building.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Reception (Admin Office)

  • The desk is 1m (3ft 3in) from the admin office entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.

Eating and Drinking (The Bar and Cube Dining Room)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the main entrance.
  • The distance between the floor and the lowest table is 60cm (1ft 12in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Golf Course

  • There is a surfaced access road leading out to the course from the mansion building and car park.
  • The course is fairly flat and there are some loose wood chipping paths.
  • There is some signposting on the course.
  • Bench seating is available next to some tees.
  • Golf buggies are available to hire.

Driving Range and Short Game Area

  • There is a footpath leading from the car park to the driving range and short game area.
  • There is a central bollard on the path as you leave the car park which reduces the path width to 1 metre.
  • There are easy slopes along the footpath.
  • The footpath has a loose wood chipping surface.

Level Change (Male Changing Rooms)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Other Floors (Male Changing Room)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
  • Comments View
    • This staircase gives access to the male changing room from the first floor.
    • It can be bypassed using the side entrance.

Male Changing Rooms

  • The male changing rooms are located on the right hand side of the mansion building.
  • The male changing rooms can be accessed internally via the side entrance and sloped corridor or via a staircase from the first floor.
  • The male changing rooms are 30 metres from the side entrance.
  • Alternatively they can be accessed directly externally via a stepped entrance.
  • The alternative entrance has 3 deep steps with handrails on both sides.
  • The steps are not clearly marked.
  • There is a single door at the entrance which opens away from you and is light.
  • The door opening width is 78cm.
  • There are separate changing areas for male members and non-members.

Other Floors (Female Changing Rooms)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do not have handrails.
    • There is not a landing.
  • Other View
    • The services / areas on the floors which are not accessible are the female changing rooms.

Female Changing Rooms

  • The female changing room is located at the left side of the mansion building.
  • It can be accessed externally from the side of the building via a stepped entrance or internally via a staircase from the first floor.
  • The entrance has a single door which opens away from you and is heavy.
  • The door opening width is 100cm.
  • There are 4 deep steps at the entrance, 2 leading down to the door and 2 more immediately beyond it.
  • The first 2 steps have a handrail on the right hand side going down.
  • The steps are not clearly marked.

Standard Shower

  • Shower facilities are available.
  • The showers are located in the changing room.
  • Comments View
    • The shower cubicles in the male members and non-members changing rooms are accessed via a single medium step.
    • The steps do not have handrails.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located off the bar / dining area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 192cm x 244cm (6ft 4in x 8ft).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 113cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.