Access Guide
Overview
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About
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- The museum is located on the first floor of the Symington Building and exhibits many treasures from Iron-Age Hallaton and Harborough including coins, clothing, pottery, Roman helmets and much more.
- Services available in the venue include: library, exhibitions, guided walks on some dates, toilets with adaptations, standard toilets, café on the ground floor of the Symington Building.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- There is on-street Blue Badge Bay parking and a public car park nearby.
- The name of the nearest car park is Fox Yard.
- The nearest train station is Market Harborough.
- The nearest bus station is The Square.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main entrance doors at the front of the Symington Building, the entrance to the Story Place.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors, narrow walkways and narrow barriers.
- Floors 0 and 1 can be accessed via a standard lift, a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: large print.
- There are videos available for visitors to access in the Hallaton Treasure Gallery and Heritage Gallery. The videos are in English with subtitles.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor next to the Registration Services.
- The toilet with adaptations has a left hand transfer space.
- The male and female toilet facilities are located on the first floor, to the right of the standard lift and to the left of the Story Place.
- Parent and baby changing facilities are located within the toilet with adaptations on the first floor.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 239cm (width) x 438cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 129cm.
- The nearest designated bay is 25m from the main entrance doors.
- The most accessible route from the Blue Badge parking has step-free level access, a slight ramp or slope and uneven surfaces.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 3 hours.
- Clearly presented parking signs are available.
- Payment machines are located next to the Blue Badge bays and to the far right of the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located Adam and Eve Street.
- The Blue Badge bays are clearly marked.
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Public Car Parks
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- There is a public car park located There is a public car park located off Symington Way.
- The name of the car park is Symington Way Car Park.
Access To (the ramped entrance to the building)
- The distance from the blue badge bays in the Fox Yard car park is 15m.
- The most accessible route has step-free level access and uneven surfaces.
- The width of the opening is 120cm.
- There are staggered barriers between the car park and the ramped entrance to the building.
Entrance
- This entrance is located at the front of the Symington Building on Adam and Eve Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- The ramp bypasses the steps.
- There are 7 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 104cm.
- The doors have a high colour contrast.
- There is step-free level access as you enter.
Lift (Platform Lift)
- The lift surveyed is located immediately behind the Symington Building main reception desk.
- This lift is a platform lift.
- The distance from the main entrance doors is 15m.
- The most accessible route to the lift has step-free level access.
- The ground floor and the first floor are accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 100cm (width) x 135cm (depth).
- The internal lift control buttons have tactile markings and a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Lift (Standard Lift)
- The lift surveyed is located on the ground floor, to the right after the main reception desk.
- The distance from the main entrance doors is 20m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 132cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left of the Symington Building main reception desk.
- The ground floor and the first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- The steps have open risers.
- Lighting levels were even at the time of the survey.
Counter (Help Desk)
- The counter is located on the first floor, immediately opposite the platform lift.
- The distance from the platform lift is 3m.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a lowered section at the counter.
- The height of the lowered section is 80cm.
- The counter has glazed screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Access To (Shop)
- The shop is immediately to the right of the Help Desk.
- The distance from the platform lift is 6m.
- The most accessible route has step-free level access.
- The shop is an open area next to the Help Desk.
Getting Around (Shop)
- There is step-free level access throughout all areas.
- There is a high colour contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
Exhibition Space (The Story Place)
- This area is indoors.
- There is step-free level access throughout all areas.
- The following areas have step-free access via ramps or slopes: access to the Story Place.
- Access throughout may include uneven surfaces.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- The walls and floor have a medium colour contrast.
- The following may be experienced here: lighting effects.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: pictorial.
- There is not a hearing assistance system.
- Seating available in this area includes: sofas and stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
Room (Learning Rooms 1 and 2)
- The room is located to the rear of the Story Place.
- The distance from the Help Desk is 25m.
- The most accessible route to the room has step-free level access, a slight ramp or slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high colour contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 92cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Large Print Books Room)
- The room is located ahead and slightly to the right, as you enter the Story Place.
- The distance from the Help Desk is 15m.
- The most accessible route to the room has step-free level access and a slight ramp or slope.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The width of the opening is 119cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in the room includes: armchairs.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (ICT Suite)
- The room is located straight ahead and to the right hand side, as you enter the Story Place.
- The distance from the Help Desk is 18m.
- The most accessible route to the room has step-free level access and a slight ramp or slope.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The width of the opening is 157cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium colour contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor next to Registration Services.
- The distance from the platform lift is 26m.
- The most accessible route to the toilet has step-free level access and a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the door opening is 79cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 261cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 186cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There is no dropdown rail for the toilet.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 92cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Exhibition Space (Hallaton Treasure Gallery)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and doors permanently held open.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high colour contrast.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: pictorial.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
Exhibition Space (Heritage Gallery)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high colour contrast.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- Seating available in this area includes: benches and stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
Area (Local Studies Area)
- The Local Studies area is located to the rear of the Heritage Gallery.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 92cm.
- The entrance to the Local Studies area is an open area.
- Services available in this area include: internet access.
- There is step-free level access throughout the area.
- Access throughout the area may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Insomnia Cafe)
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Location and Service
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- The café is located on the ground floor of the Symington Building, to the left of the main reception desk.
- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the right as you enter the cafe.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a medium colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.