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Harborough Museum

Harborough Museum, The Symington Building, Adam and Eve St, Market Harborough, LE16 7LT

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Access Guide

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Overview

  • About View
    • The museum is located on the first floor of the Symington Building and exhibits many treasures from Iron-Age Hallaton and Harborough including coins, clothing, pottery, Roman helmets and much more.
    • Services available in the venue include: library, exhibitions, guided walks on some dates, toilets with adaptations, standard toilets, café on the ground floor of the Symington Building.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the main entrance doors at the front of the Symington Building, the entrance to the Story Place.
    • Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors, narrow walkways and narrow barriers.
    • Floors 0 and 1 can be accessed via a standard lift, a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • Documents are available in the following formats: large print.
    • There are videos available for visitors to access in the Hallaton Treasure Gallery and Heritage Gallery. The videos are in English with subtitles.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the first floor next to the Registration Services.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female toilet facilities are located on the first floor, to the right of the standard lift and to the left of the Story Place.
  • Parent and baby changing facilities are located within the toilet with adaptations on the first floor.

Parking

  • Car Park View
    • The car park is located at the rear of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 239cm (width) x 438cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 25m from the main entrance doors.
    • The most accessible route from the Blue Badge parking has step-free level access, a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located next to the Blue Badge bays and to the far right of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located Adam and Eve Street.
    • The Blue Badge bays are clearly marked.
  • Public Car Parks View
    • There is a public car park located There is a public car park located off Symington Way.
    • The name of the car park is Symington Way Car Park.

Access To (the ramped entrance to the building)

  • The distance from the blue badge bays in the Fox Yard car park is 15m.
  • The most accessible route has step-free level access and uneven surfaces.
  • The width of the opening is 120cm.
  • There are staggered barriers between the car park and the ramped entrance to the building.

Entrance

  • This entrance is located at the front of the Symington Building on Adam and Eve Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • The ramp bypasses the steps.
  • There are 7 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 104cm.
  • The doors have a high colour contrast.
  • There is step-free level access as you enter.

Lift (Platform Lift)

  • The lift surveyed is located immediately behind the Symington Building main reception desk.
  • This lift is a platform lift.
  • The distance from the main entrance doors is 15m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and the first floor are accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 100cm (width) x 135cm (depth).
  • The internal lift control buttons have tactile markings and a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit and a visual floor indicator.
  • Lighting levels were even at the time of the survey.

Lift (Standard Lift)

  • The lift surveyed is located on the ground floor, to the right after the main reception desk.
  • The distance from the main entrance doors is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 132cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a low colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left of the Symington Building main reception desk.
  • The ground floor and the first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were even at the time of the survey.

Counter (Help Desk)

  • The counter is located on the first floor, immediately opposite the platform lift.
  • The distance from the platform lift is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • The counter has glazed screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Access To (Shop)

  • The shop is immediately to the right of the Help Desk.
  • The distance from the platform lift is 6m.
  • The most accessible route has step-free level access.
  • The shop is an open area next to the Help Desk.

Getting Around (Shop)

  • There is step-free level access throughout all areas.
  • There is a high colour contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.

Exhibition Space (The Story Place)

  • This area is indoors.
  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps or slopes: access to the Story Place.
  • Access throughout may include uneven surfaces.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor have a medium colour contrast.
  • The following may be experienced here: lighting effects.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Display information includes: pictorial.
  • There is not a hearing assistance system.
  • Seating available in this area includes: sofas and stools.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.

Room (Learning Rooms 1 and 2)

  • The room is located to the rear of the Story Place.
  • The distance from the Help Desk is 25m.
  • The most accessible route to the room has step-free level access, a slight ramp or slope and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high colour contrast.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 92cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Large Print Books Room)

  • The room is located ahead and slightly to the right, as you enter the Story Place.
  • The distance from the Help Desk is 15m.
  • The most accessible route to the room has step-free level access and a slight ramp or slope.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 119cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in the room includes: armchairs.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (ICT Suite)

  • The room is located straight ahead and to the right hand side, as you enter the Story Place.
  • The distance from the Help Desk is 18m.
  • The most accessible route to the room has step-free level access and a slight ramp or slope.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 157cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor next to Registration Services.
    • The distance from the platform lift is 26m.
    • The most accessible route to the toilet has step-free level access and a slight ramp or slope.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The door requires effort to open.
    • The width of the door opening is 79cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 261cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 186cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Exhibition Space (Hallaton Treasure Gallery)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces and doors permanently held open.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high colour contrast.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.
  • Display information includes: pictorial.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.

Exhibition Space (Heritage Gallery)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high colour contrast.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches and stools.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.

Area (Local Studies Area)

  • The Local Studies area is located to the rear of the Heritage Gallery.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • The width of the opening is 92cm.
  • The entrance to the Local Studies area is an open area.
  • Services available in this area include: internet access.
  • There is step-free level access throughout the area.
  • Access throughout the area may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (Insomnia Cafe)

  • Location and Service View
    • The café is located on the ground floor of the Symington Building, to the left of the main reception desk.
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the right as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 97cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a medium colour contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.