Access Guide
Getting Help and Assistance
- For a map of the racecourse please click here (new tab).
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- Staff do not receive deaf awareness training.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
- There are hearing induction loops available. There are fixed loops and portable loops available. Please contact the racecourse for more information.
Raceday Parking
Getting Here
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By Road
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- The racecourse is just a few minutes from Epsom Town Centre on the B290 Epsom Downs Road or alternatively just off junction 9 of the M25. During the racing season, AA signs will mark all major approach routes. If you are using satellite navigation, please use the postcode KT18 5LQ.
- There is plenty of on-site car parking available for all conferences and events held at Epsom Downs Racecourse. During racedays car parking is available at various car parks on-site. Car parks are clearly signed.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Metrobus operates a 460, 480 and 406F service which runs from Epsom Town Centre to Tattenham Corner Station. It is an easy way to reach the racecourse in just 3 stops.
- For more information on Metrobus please click here (opens new tab).
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By Train
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- The nearest Railway Station is Tattenham Corner Station and Epsom Station.
- Epsom station is connected by both South West Trains and Southern Trains. Connections from London Waterloo and London Victoria. Take a 10 minute taxi or bus ride from the station. Please note that during The Investec Derby Festival a shuttle bus service runs from Epsom station. Tattenham Corner Station. Approximately 1/2 mile walk to the racecourse. Epsom Downs Station. Approximately 1 mile walk to the racecourse.
- For more information on National Rail please click here (opens new tab).
Outside Access (Trackside Entrance)
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Entrance
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- This information is for the entrance located next to the trackside lawn.
- The entrance area/door is not clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 100cm.
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Ramp/Slope
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- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 80cm (2ft 7in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking (Bar)
- The following information is for the bar.
- The bar is located after the trackside entrance.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is ample room for a wheelchair user to manoeuvre.
- Background music varies according to the function/event.
- The type of flooring in this area is vinyl.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 1m from the till/counter.
- The standard height for tables is 109cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.
Eating and Drinking (Coffee Parlour)
- The following information is for the café.
- The café is located at the rear of the room.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is step-free access within the café.
- There is ample room for a wheelchair user to manoeuvre.
- Background music varies according to the function/event.
- The type of flooring in this area is vinyl.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.
Trackside Viewing Area
- In front of the Prince's Stand there is a lawn trackside viewing area.
- There is step free access throughout the area.
- There is a slight slope leading from the Prince's Stand to the front of the viewing area.
- During race meetings there are tables and chairs located on the lawn.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the right after the trackside entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Eating and Drinking (Champagne Lounge - First Floor)
- The following information is for the bar.
- The bar is located on the first floor.
- There is stepped access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- Background music varies according to the function/event.
- The type of flooring in this area is carpet.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 1m from the till/counter.
- The standard height for tables is 45cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The lighting levels are good.
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Comments
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- There are double width doors leading out to the racecourse viewing balcony.
- The doors are 100cm wide.
- There is a 15cm step at the door.
- There is step free access along the viewing balcony.
Second Floor Steppings
- The steppings are located on the second floor of the Prince's Stand.
- There are 3 steps with handrails on both sides leading out to the viewing area.
- The door is a single width door and opens away from you.
- The door is 78cm wide.
- There are 2 steps without handrails just beyond the entrance.
- There is step free access to the front of the viewing area.
- There are 1 to 8 steps from the front of the steppings to the rear of the steppings.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located within The Duchess's Stand and The Queen's Stand.
Standard Toilet(s) (Ground Floor)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor, next to the bar.
- There is step-free access into the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin(s) tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Related Access Guides
- To view other AccessAble access guides that are related to this one please use the links below.
- Getting around the Racecourse link (new tab) - click here.
- Betting Counters around the Racecourse link (new tab) - click here.