You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Lower Ground - Chelmsford Library and Register Office.
  Upper Ground - Reception and Electronic Information Services.
  The public will only generally access the ground floor with staff and appointments only.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 17:30.
• Tuesday 09:30 - 17:30.
• Wednesday 09:30 - 17:30.
• Thursday 09:30 - 19:00.
• Friday 09:30 - 17:30.
• Saturday 09:00 - 17:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chelmsford.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Market Road - Main Entrance). Skip to the next section.

Outside Access (Market Road - Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the venue.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading up from Market Road to the entrance.
  • There is/are 11 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.

You are on Outside Access (Market Road - Lower Ground Floor Entrance). Skip to the next section.

Outside Access (Market Road - Lower Ground Floor Entrance)

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• Entrance View
  • This information is for the entrance located within Market Road.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located on Market Road, to the left of the steps.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 160cm (5ft 3in).
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading down from Market Road to the entrance on the lower level.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are moderate to good.

You are on Outside Access (County Hall Car Park - Rear Entrance). Skip to the next section.

Outside Access (County Hall Car Park - Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of County Hall.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
• Comments View
  • This entrance gives access from the council members car park to the library and main reception.

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 04/08/2021.
• The hearing assistance system was working at the time of testing.

You are on Reception (Security Office). Skip to the next section.

Reception (Security Office)

• The desk/counter is 30m (32yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Level Change (Lower Ground Floor to Upper Ground Floor). Skip to the next section.

Level Change (Lower Ground Floor to Upper Ground Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located between the lower and upper ground floors.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Rear). Skip to the next section.

Lift (Rear)

• There is a lift for public use.
• The lift is located immediately beyond the rear entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, M, UG.
• The lift is approximately 2m (2yd 7in) from the rear entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 140cm x 105cm (4ft 7in x 3ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 105 - 140cm in height.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, UG, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift (Central Area). Skip to the next section.

Lift (Central Area)

• There is a lift for public use.
• The lift is located in the foyer beyond the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are UG, 1, 2, 3, 4.
• The lift is approximately 24m (26yd 9in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 94cm x 210cm (3ft 1in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 105 - 140cm in height.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (Library - Lower Ground Floor). Skip to the next section.

Entrance (Library - Lower Ground Floor)

• This information is for the entrance located on the lower ground floor.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.

You are on Reception (Library). Skip to the next section.

Reception (Library)

• The desk/counter is 12m (13yd 4in) from the library entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Accessible software includes JAWS and Zoomtext.
• Auxiliary aids are not available for computer users.

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• Comments View
  • Within the library is the Registration Office, located beyond the reception desk to the far right.
  • Photographs 9 - 11 show the Registration Office.

You are on Accessible Toilet (Upper Ground Floor). Skip to the next section.

Accessible Toilet (Upper Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
  • This accessible toilet is located at the rear of the upper ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the cleaner.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 170cm x 215cm (5ft 7in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet (Lower Ground Floor). Skip to the next section.

Accessible Toilet (Lower Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the lower ground floor entrance.
  • This accessible toilet is located immediately beyond the Market Road lower ground floor entrance, on the left.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 155cm x 270cm (5ft 1in x 8ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 58cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).
• Comments View
  • This toilet is generally for the use of people visiting Chelmsford Library or the Registration Office.
  • A security pass is needed for access to the area in which this toilet is situated.

You are on Standard Toilet(s) (Upper Ground Floor- Staff Only). Skip to the next section.

Standard Toilet(s) (Upper Ground Floor- Staff Only)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in a separate room next to the toilets.
  • The height of the baby change table once extended is 102cm (3ft 4in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • Access to Baby Change Facilities is via the security team based in E block atrium.
  • No toilet facilities are available for public use throughout the complex.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.