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Chelmsford Highfields Resource Centre

Moulsham Street, Chelmsford, Essex, CM2 9AQ

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chelmsford.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Comments View
    • Blue Badge bays do not have definitive marked bays.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 118cm (3ft 10in).

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Changing Places

  • Location and Access View
    • The facility is located to the right as you enter the building.
    • The facility is approximately 17m (18yd 1ft) from the entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • There is a low colour contrast between the external door and wall .
    • There is a low colour contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens by sliding.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The door does not have a horizontal grab rail.
    • The width of the door is 83cm (2ft 9in).
    • The dimensions of the facility are 350cm x 340cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a medium colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 240cm (7ft 10in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There are no vertical grab rails for the toilet.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a lever flush.
    • There is not a toilet roll holder.
    • The toilet does not have a backrest or a cistern.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a medium colour contrast between the shower rails and wall.
    • There is a vertical grab rail for the shower.
    • There is a high colour contrast between the vertical grab rail(s) for the shower and wall.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 74cm.
    • The wash basin tap type is twist/turn.
    • There is not a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • There is not a soap dispenser.
    • Wide tear off paper roll is not available.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 115cm.
    • There is not a mirror.
    • There is a/are sanitary, non-infectious waste, general domestic waste, clinical waste and pedal waste paper bin disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a coat hook.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Accessible Toilet (Transfer Both Sides)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located in the main corridor, directly beyond the main entrance on the right hand side.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 210cm x 220cm (6ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 110cm (3ft 7in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • There is not a wash basin.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Comments View
    • There is an additional accessible toilet with similar specifications further along the corridor.

Standard Toilet(s)

Greenacres Hub Building

  • This is a separate building opposite the main building entrance.
  • This building is used for additional community activities.
  • There is a domestic sink unit with mixer tap and working height of 94cm.

Outside Access (Greenacres Hub Building)

  • Entrance View
    • This information is for the entrance located opposite the Highfields Resource Centre entrance.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 87cm.
  • Step(s) View
    • The step(s) is/are located at the door threshold.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.

Accessible Toilet (Greenacres Hub Building - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 3m (3yd 10in) from the entrance.
    • This accessible toilet is located to the right as you enter the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 205cm x 185cm (6ft 9in x 6ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • There is a/are waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 81cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.