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Rayleigh Register Office

Rayleigh Library, 132 High street, Rayleigh, Essex, SS6 7BX

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Access Guide

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Introduction

  • Comments View
    • The registrar office and waiting area is to the left of the reception, 32 metres from the library entrance.
    • Please check in at the library reception and then take a seat in the registrars waiting area.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Rayleigh.

Parking (Staff)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 460cm x 610cm (15ft 1in x 20ft).
    • The nearest designated bay is 25m (27yd 1ft) from the main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 100cm (3ft 3in).
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the front of the venue.
  • Comments View
    • Blue Badge holders may use the staff car park with permission.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Main Entrance)

  • This information is for the entrance located on High Street.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 130cm (4ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you face the entrance.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Reception (Hello Desk)

  • The desk/counter is 23m (25yd 6in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Outside Access (Register Office Entrance)

  • This information is for the entrance located to the left of the reception.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single (with a locked extension leaf).
  • The door(s) is / are light.
  • The width of the door opening is 78cm (2ft 7in).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are not available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female standard staff toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The baby change facilities can be used by the public, however a member of staff will need to be asked.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.