Access Guide
Introduction
- Services / facilities within the building include Saffron Walden Register Office and Adult Social Care.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Saffron Walden.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Audley End.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The Registrar is available by appointment only.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 470cm (11ft 2in x 15ft 5in).
- The nearest designated bay is 4m (13ft 1in) from the main entrance.
- The furthest designated bay is 35m (38yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located directly outside the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- The photographs show the Blue Badge parking and the drop off bays.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 148cm (4ft 10in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Outside Access (Council Chamber Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
Inside Access (Council Chamber)
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
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Comments
View
- There is an additional fixed hearing loop in the committee room.
- The photographs show the chamber and committee rooms respectively.
Inside Access (Register Offices and Toilets)
- There is not level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Register Offices and Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located in the main corridor.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 130cm (4ft 3in).
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Comments
View
- This level change is in the main corridor between the main council reception and the register offices.
Lift
- There is a lift for public use.
- The lift is located just beyond the entrance, to the left.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 7m (22ft 12in) from council chamber entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within reach for a wheelchair user.
- The controls are 90-110cm in height.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Toilet with Adaptations (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the first floor next to the council chamber.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 245cm (4ft 11in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the first floor next to the chamber.
- The female and male toilets are 11m (12yd) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
Toilet with Adaptations (Register Offices - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the building, next to the register offices.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Standard Toilet(s) (Register Offices)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located at the rear of the building.
- The female and male toilets are 40m (44yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Standard Toilet(s) (Council Chamber)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the 1st floor, opposite the lift.
- The female and male toilets are 11m (12yd) from the Council Chamber entrance.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.