Access Guide

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Getting to Goodison Park

For more information on getting to Goodison Park, the help and assistance available at the stadium and additional contact information please click here (new tab).

Car Parking and Drop Off

For more information on car parking and drop off points please click here (new tab).

Outer Concourse

Photos

There is step-free access throughout the outer concourse.
The surface of the outer concourse is tarmac.
The outer concourse includes Goodison Road, Gwladys Street and Bullens Road. There are dropped kerbs from the roads to the outer concourse path.
There are food and drink stands located around the outer concourse.
There are programme stalls located around the outer concourse.
There is a large screen located on Bullens Road displaying highlights of Everton matches.
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There is step-free access to all stands from the outer concourse.
The roads immediately surrounding Goodison Park are closed 2 hours before kick-off with the exception of residents and car park pass holders only.
A full road closure will be in place 45 minutes before kick-off.
The road closure will begin again shortly before the final whistle and remain in place for 15-20 minutes, depending on crowd density.
Clear directional signage is provided on the concourse.
There is a stadium plan/map on the concourse.
There is a steward/member of staff available for assistance on match days.

Access Point (Accessible Entrance 20a)

Access Point View
- This information is for the access point located between the Main Stand and Howard Kendall Gwladys Street End.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the access point opening is 180cm.
- There is a/are handheld ticket reader(s) at the access point.
- There is a steward available for assistance.
Access to the Stand Concourse View
- There is step-free access from the access point to the stand concourse.

Turnstile(s) (Howard Kendall Gwladys Street End - Lower Tier)

Turnstile(s) View
- This information is for the turnstile(s) located at the front of the stand.
- The turnstile(s) used to access the stand is/are 23, 24, 25, 26, 29, 30, 31, 32, 33, 34, 35, 36, 39 and 40.
- The turnstile(s) is/are clearly signed.
- The turnstiles are all similar.
- There is step-free access to the turnstile(s) surveyed.
- The turnstile(s) opening width is 45cm.
- There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
- The height of the ticket reader(s) is/are 110cm.
- There is a steward available for assistance.
- The turnstile(s) can be overcome by using Accessible Entrance 20a.
Access to the Stand Concourse View
- There is step-free access from the turnstile(s), to the stand concourse.

Stand

Photos

Stand View
- This stand is for home supporters.
- This stand has a dedicated access point for wheelchair users.
- The name of the dedicated access point is Accessible Entrance 20a.
- There are designated spaces for wheelchair users within this stand.
- Designated spaces for wheelchair users are located on the designated seating platform.
- Clear directional signage is provided for the designated spaces.
- There is designated seating for ambulant disabled people within the stand.
- Seating for ambulant disabled people is located at the front of the stand, near to the designated seating platform.
- There is step-free access throughout the concourse area(s).
- The flooring in the concourse area(s) is concrete.
- Clear directional signage is provided in the concourse area(s).
- Background music/noise is not played in the concourse area(s).
- The concourse area(s) is/are congested on match days during busy periods (before kick off, just before and during half time and at the end of matches).
- The colour contrast between the walls and floor in the concourse area(s) is good.
- Lighting levels in the concourse area(s) are good.
- There are food and drink counters situated along the concourse area(s).
- Headsets for audio commentary can be used in this stand.
- Headsets are collected from the ticket office(s).
- There is not a deposit charge for the use of headsets.
- The ambulant seating can be accessed from Accessible Entrance 20a or via the stand concourse.
Access to the Stand Seating View
- There is stepped access from the concourse to stand seating.
- There is/are 12 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is/are 1-15+ clearly marked step(s) to access the rows of seating from here.
Stand Facilities View
- There is an/are accessible toilet(s) available within the stand.
- Accessible toilets are located in the north-west corner of the stand.
- There are standard toilets available within the stand.
- There are ambulant cubicles available in the standard toilets.
- There is not a separate parent and baby room within the stand.

Food and Drink (Howard Kendall Gwladys Street End - Lower Tier)

The food and drink counter(s) is/are located along the lower tier concourse.
The food and drink counter(s) is/are clearly signed.
There is step-free access to the food and drink counter(s).
The height of the food and drink counter(s) is/are high (110cm+).
There is not a low section at the food and drink counter(s) with a height of 76cm or below.
There is not a hearing assistance system at the food and drink counter(s).
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
There is a steward available to provide assistance with ordering food and drink.
Stewards can assist in taking food and drink to the designated seating area(s).

Comments View
- The club offers an ‘at seat’ refreshment service for supporters; please inform a steward near to your seating area if this service is required.

Designated Seating Area(s)

Photos

There is ramped/sloped access to the designated seating area.
The gradient of the ramp/slope is slight.
The ramp/slope is permanent.
There is not a/are not handrail(s) at the ramp.
The width of the ramp/slope is 116cm (3ft 10in).
The designated seating area(s) is/are clearly marked.
The view from the seating area is good.
There is/are 29 designated space(s) for wheelchair users in the seating area.
Companions sit next to the patron.
There is sufficient space for an assistance dog to rest.
There is a dedicated steward to provide assistance.
There is an accessible toilet close to the seating area.
There is a small steep slope leading down to the front two designated seating areas.

Accessible Toilet(s) (Main Stand - Family Section North Concourse / Howard Kendall Gwladys Street End Designated Seating - 1)

There is an/are accessible toilet(s) for public use.

Location and Access View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located to the left as you enter the accessible entrance.
- There is step-free access to the accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from an accessibility steward.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.

Accessible Toilet(s) (Main Stand - Family Section North Concourse / Howard Kendall Gwladys Street End Designated Seating - 2)

There is an/are accessible toilet(s) for public use.

Location and Access View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located to the left as you enter the accessible entrance.
- There is step-free access to the accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from an accessibility steward.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.