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Ticket Office(s)

Everton Football Club - Goodison Park, Goodison Road, Liverpool, L4 4EL

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Access Guide

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Getting to Goodison Park

Car Parking and Drop Off

Outer Concourse

  • There is step-free access throughout the outer concourse.
    The surface of the outer concourse is tarmac.
    The outer concourse includes Goodison Road, Gwladys Street and Bullens Road. There are dropped kerbs from the roads to the outer concourse path.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
    There is a large screen located on Bullens Road displaying highlights of Everton matches.
    .
  • There is step-free access to all stands from the outer concourse.
  • The roads immediately surrounding Goodison Park are closed 2 hours before kick-off with the exception of residents and car park pass holders only.
    A full road closure will be in place 45 minutes before kick-off.
    The road closure will begin again shortly before the final whistle and remain in place for 15-20 minutes, depending on crowd density.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Opening Times - Sir Philip Carter Park Stand Ticket Office

  • The ticket office is open 10:00 - 16:00.

Ticket Office(s) (Sir Philip Carter Park Stand)

  • There is/are 3 ticket office(s) located around the stadium.
  • The ticket office(s) is/are clearly signed.
  • There is ramped/sloped access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The height of the ticket office(s) is/are high (110cm+).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at the ticket office(s).
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home supporters.
  • There is a seperate lowered counter available at a height of 81cm.

Ramp(s) or Slope(s) (Sir Philip Carter Park Stand Ticket Office)

  • There is a ramp/slope located leading up to the ticket office(s).
  • The gradient of the ramp/slope is slight.

Opening Times - Main Stand (Goodison Road) Ticket Office

  • The ticket office is open 10:00 - 16:00.

Ticket Office(s) (Main Stand (Goodison Road))

  • There is/are 3 ticket office(s) located around the stadium.
  • The ticket office(s) is/are clearly signed.
  • There is stepped access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The height of the ticket office(s) is/are high (110cm+).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at the ticket office(s).
  • The hearing assistance system(s) is/are fixed.
  • Some of the hearing assistance systems are signed.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home supporters.

Step(s) (Main Stand (Goodison Road) Ticket Office)

  • There is a/are step(s) located in front of the ticket office.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

Opening Times - Bullens Road Ticket Office (Matchday Only)

  • Bullens Road Ticket Office opens 3 hours before kick-off on matchdays and closes soon after kick-off.

Outside Access (Bullens Road Ticket Office (Matchday Only))

  • Entrance View
    • This information is for the entrance located on Bullens Road.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 75cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Ticket Office(s) (Bullens Road (Matchday Only))

  • There is/are 3 ticket office(s) located around the stadium.
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors behind the ticket office(s) which could adversely affect the ability of someone to lip read.
  • The lighting levels at the ticket office(s) are good.
  • The height of the ticket office(s) is/are medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the ticket office(s).
  • There is not a low section at the ticket office(s) with a height of 76cm or below.
  • The ticket office(s) is/are staffed.
  • There is not a hearing assistance system at the ticket office(s).

Exit (Bullens Road Ticket Office (Matchday Only))

  • Exit View
    • This information is for the exit located at the rear of the ticket office walkway.
    • The exit area/door is not clearly signed internally.
    • The exit is stepped.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
    • There is a member of staff available for assistance at this exit.
  • Step(s) View
    • The step(s) is/are located ahead when exiting.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).