Access Guide

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Summary

Getting Help and Assistance View
- Opening times are 11.00-19.00 daily.
- There is a member of staff available for help and assistance.
- There is not a hearing assistance system.
Access View
- Tortilla is located on the ground floor.
- There is step-free access to Tortilla.
- The entrance area is clearly signed.
- For the M1 - Leeds Skelton Lake Services - EXTRA AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- The Changing Places facility is located at the rear left of the services building.
- Accessible toilet facilities are located at the rear left of the services building.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Meals are ordered, paid for, prepared and collected at the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards and picture wall menus.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is 'Tex Mex' style Burritos and Tacos.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Background music is played throughout this area.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 105cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.

The seating area is located in the centre of the services building.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are long tables, high tables, bench seats, a mixture of chairs with and without armrests, armchairs, high stools and tables available.
Some chairs are fixed to the floor.
Some tables are fixed to the floor.
The standard height for the underside of tables is 73cm.
The surface height of the highest table is 109cm.
Background music is played throughout this area.
There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Lighting levels are varied.
Access to the additional seating area is via stairs.