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Regus Express Business Lounge - M25 - Cobham Services - EXTRA

M25 - Cobham Services - EXTRA, M25 Junction 9/10, Cobham, Surrey, KT11 3DB

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Access Guide

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Summary

Entrance

  • Entrance View
    • This information is for the entrance located to the right from the main entrance.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Business Lounge'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 102cm (3ft 4in).
    • There is not an intercom.
    • A key fob is required for access at this entrance.
    • The height of the key fob reader is 110cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 90cm.
  • Comments View
    • The height of the exit button is 112cm.

Stairs

  • The stairs are located beyond the entrance.
  • All floors are accessible by these stairs.
  • There are 24 steps between floors.
  • The height of the steps are between the recommended 15cm and 18cm.
  • The depth of the steps are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities/services are not provided on landings.
  • The lighting levels at the steps are good.
  • Comments View
    • There is a single, heavy door that opens towards you (pull) at the top of the stairs as shown in photograph 7.
    • The width of the door is 84cm.
    • A keycode is required to access this door as shown in photograph 8.

Lift

  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • There are separate entry and exit doors in the lift.

Area(s)

  • The facilities/services located on the first floor include; breakout areas, meeting rooms and a refreshment counter.
  • There is step-free access throughout the area.
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; some desks, vending machines and some higher tables for stools.
  • The type of flooring in the open plan/communal areas is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and chairs with no armrests.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.
  • There is a communal refreshment area.
  • The refreshment area is to the left when exiting the lift.
  • There is a clear unobstructed route to the refreshment area.
  • The height of the counter(s) is/are 94cm.
  • There is not a knee recess under a work surface.
  • There is not a sink at refreshment areas.
  • There is a clear unobstructed route to the breakout area(s).
  • There is room for a wheelchair user within the breakout space(s).
  • The following types of seating can be found in breakout space(s); chairs without armrests, armchairs and chairs with armrests.
  • The clear floor space beneath tables in the breakout space(s) ranges between 67cm and 91cm.
  • There is a TV with subtitles in the breakout area.
  • Vending machines are available.
  • The vending machine controls range from 103cm to 140cm.
  • A cash machine is not available.

Conference / Meeting Room(s)

  • The room surveyed was Hoebridge.
  • Hoebridge is located to the left from the lift.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room (on or near the door).
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • Staff cannot provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (120cm+).
  • There is step-free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 87cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • There is not a hearing assistance system available for the room.
  • There is some fixed furniture within the room.
  • The distance between the floor and the underside of the table is 71cm.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • A height adjustable desk is not available.
  • There is a/are chair(s) with armrests on both sides within the room.
  • Room Details View
    • There is a/are hand sanitiser(s) in this room.
    • The height of the hand sanitiser(s) is/are 97cm.
    • There are no potential trip hazards within the room.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
    • The lighting is activated by a light switch.
    • The height of the light switch/pull cord is 118cm from floor level.
    • There are 10 meeting rooms in total.
    • The height of the sideboard is 75cm.
      There is a hand held sanitiser on the sideboard.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the left from the lift.
    • This accessible toilet is approximately 10m from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The signage says 'WC'.
    • The contrast between the external door(s) and wall(s) is good.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 77cm.
    • The contrast between the internal door(s) and wall(s) is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 143cm x 210cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 71cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located to the left from the lift.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 9m from the lift.
    • There is pictorial and written text signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The lighting is activated by a sensor.
    • There is not a hand sanitiser.
  • Toilet Facilities 2 View
    • The female toilet is located ahead from the lift.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 6m from the lift.
    • There is pictorial and written text signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is good.
    • The contrast between the internal toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The lighting is activated by a sensor.
    • There is not a hand sanitiser.