You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Glasgow.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• There is a limited number of people allowed inside.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.
• Toilets are available.
• The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

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Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is on street parking available on Queen Margaret Drive.

You are on Outside Access (Main Gate). Skip to the next section.

Outside Access (Main Gate)

• This information is for the entrance located at the corner of Great Western Road.
• There is level access into the venue.
• The main doors open (no doors).
• The door opening is 155cm (5ft 1in) wide.

You are on Outside Access (Main Glasshouse Accessible Entrance). Skip to the next section.

Outside Access (Main Glasshouse Accessible Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.

You are on Level Change (Main Glasshouse Accessible Entrance). Skip to the next section.

Level Change (Main Glasshouse Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located just beyond the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Main Glasshouse Entrance). Skip to the next section.

Outside Access (Main Glasshouse Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 140cm (4ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Main Greenhouse Entrance). Skip to the next section.

Level Change (Main Greenhouse Entrance)

• There are steps to access this area / service.
• The steps are located just beyond the entrance.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Outside Access (Kibble Palace). Skip to the next section.

Outside Access (Kibble Palace)

• This information is for the entrance located at the front of the building.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 180cm (5ft 11in).

You are on Outside Access (Tea Room Entrance). Skip to the next section.

Outside Access (Tea Room Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 105cm (3ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

You are on Level Change (Tea Room Entrance). Skip to the next section.

Level Change (Tea Room Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located leading up to the entrance.
• There is / are 3 step(s) to the area / service.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.

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• Comments View
  • The ramp overcomes the steps.

You are on Inside Access (Glasshouse and Kibble Palace). Skip to the next section.

Inside Access (Glasshouse and Kibble Palace)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are good.

You are on Grounds. Skip to the next section.

Grounds

• There are surfaced paths with easy to moderate slopes running around the grounds and gardens.

You are on Eating and Drinking (Tea Room). Skip to the next section.

Eating and Drinking (Tea Room)

• The following information is for the café.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the tea room entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

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• Comments View
  • Tea room temporary closed will reopen in Spring 2022.

You are on Accessible Toilet (Toilet Block). Skip to the next section.

Accessible Toilet (Toilet Block)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located in the toilet block.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 120cm x 130cm (3ft 11in x 4ft 3in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 69cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 110cm (3ft 7in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Level Change (Accessible Toilet - Toilet Block). Skip to the next section.

Level Change (Accessible Toilet - Toilet Block)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the toilets.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Accessible Toilet (Tea Room). Skip to the next section.

Accessible Toilet (Tea Room)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the tea room entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Baby Changing Facilities - Tea Room. Skip to the next section.

Baby Changing Facilities - Tea Room

• Baby change facilities are located within the venue.
• The baby change facilities are located to the right as you enter the tea room.
• The height of the baby change table once extended is 90cm (2ft 11in).
• Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the toilet block.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are bright.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a shallow step at the entrance to the male standard toilets.
• There is a deep step at the entrance to the female standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.