Access Guide
Location
- The venue is situated within the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
COVID-19 Information
- Venue is closed due to current circumstances.
Opening Times
- Monday 10:00 - 22:00.
- Tuesday 10:00 - 22:00.
- Wednesday 10:00 - 22:00.
- Thursday 10:00 - 22:00.
- Friday 10:00 - 23:30.
- Saturday 10:00 - 23:30.
- Sunday 10:00 - 22:00.
Parking
- The venue does not have its own car park.
Outside Access (Main Entrance)
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The width of the door opening is 147cm (4ft 10in).
Reception
- The reception desk is 8m (26ft 3in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are low.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1-2-3-4-5-6.
- There are 15+ steps between floors.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4-5-6.
- Staff do not need to be notified for use of the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Eating and Drinking (Bar on level 1)
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Cinema
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Seating and additional access information
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- Films are mainly mainstream.
- There are designated spaces for wheelchair users.
- Wheelchairs may not be left with the patron.
- Companions sit with the patron.
- It is 40m (44yd) from the foyer to the accessible toilet.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the system.
- Assistance dogs are allowed in the cinema.
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Comments
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- 18 screen(s) is/are accessible to wheelchair users.
- Concessions are not available.
- The view from the designated spaces is good.
- The cinema provides audio described and subtitled screenings on screen 12.
Accessible Toilet
- Accessible toilet facilities are available.
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Features and Dimensions
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- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The emergency pull cord alarm is fully functional.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Comments
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- There are baby changing facilities in the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- Lighting levels are low.
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Access to Standard Male Toilet(s)
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- Lighting levels are low.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.