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City Sightseeing Glasgow - Bus Tours

George Square, 21 Hop On - Hop Off stops, Glasgow, G1 3BJ

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Access Guide

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Introduction

  • Services / facilities within the building include hop on - hop off bus tours running as regularly as every 10 minutes over 21 stops across the city near main attractions. A full circuit of the tour takes approximately 1 hour 30 minutes.
  • There is a designated space for wheelchair users available.
    There is an audio guide available in English, French, German, Italian, Spanish and Mandarin.
    Carers are not charged.
    There are concessions available.
    The tour covers Glasgow West End and City Centre.
    There are 21 stops along the tour route.
    Customers can board and depart the tour at any of the stops for as long as their ticket is valid.

Opening Times

  • Bus departure times are variable depending on the time of year.
  • Please contact the venue for more information or visit their website.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Queen Street.
  • The nearest underground station is Buchanan Street.
  • Comments View
    • The tour route covers the West End and Central Glasgow.
    • The nearest train station, bus stop and underground station will vary depending on the tour pick up point.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Blue Badge Parking View
    • The dimensions of the marked Blue Badge bays are 270cm x 700cm (8ft 10in x 22ft 12in).
    • On street Blue Badge parking is located opposite Stop 1 on George Square.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 260cm x 700cm (8ft 6in x 22ft 12in).
    • Standard marked parking bays are located on George Street.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The parking available varies depending on what stop you board the tour bus, please refer to each stop section for further details.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the bus.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 110cm (3ft 7in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 93cm.
  • Ramp/Slope View
    • The ramp/slope is located leading onto the bus.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 85cm (2ft 9in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located leading onto the bus.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • All tour buses have lowering suspension which can lower to be level with raised kerbs and near level with low kerbs.
    • The ramp is therefore near level or at a slight slope depending upon the bus stop.
    • The step is either near level across the gap onto the bus or a shallow height from low kerbs.

Reception (Driver)

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • Stop 1 at George Square also has staff members working on-street to assist with tickets and enquiries.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are good.
  • Comments View
    • Aisles are 58cm wide and 46cm wide at the rear where there is an easy slope.
    • There is a clearly marked deep step to the rear seating row.
    • There are handrails available.
    • Photographs 17 to 24 show one of the other buses in use.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional seating.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • Glasgow City Council list public toilets including many within the main attractions across the city on their website.
    • Their list is available to view athttps://www.glasgow.gov.uk/index.aspx?articleid=18229
    • There may also be further toilers for customer use at many other venues, please refer to each stop section for the main attractions and access guides available nearby.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are not available.
  • Comments View
    • Glasgow City Council list public toilets including many within the main attractions across the city on their website.
    • Their list is available to view athttps://www.glasgow.gov.uk/index.aspx?articleid=18229
    • There may also be further toilers for customer use at many other venues, please refer to each stop section for the main attractions and access guides available nearby.

Access Guides Available For (Stop 1 - George Square)

Access Guides Available For (Stop 2 - Glasgow Cathedral)

Access Guides Available For (Stop 3 - Merchant City)

Access Guides Available For (Stop 4 - The Barras Market)

  • Stop 4 is located on London Road (near Charlotte Street).
  • There is a bus shelter.
  • There is seating available at this stop.
  • There is not an electronic timetable/arrivals countdown available at this stop.
  • There is a raised kerb at this bus stop.
  • The nearest public toilets are located on Stevenson Street (Barras Market).
  • This stop is recommended for The Barras Market, Barrowlands, Glickman’s Sweet Shop, St Andrew’s Square, BAaD, and St Lukes and the Winged Ox.

Access Guides Available For (Stop 5 - Glasgow Green)

Access Guides Available For (Stop 6 - St Enoch Shopping Centre)

Access Guides Available For (Stop 7 - St Vincent Place)

Access Guides Available For (Stop 8 - Central Station)

Access Guides Available For (Stop 9 - Glasgow Marriott)

Access Guides Available For (Stop 10 - Clyde Arc)

Access Guides Available For (Stop 11 - Scottish Events Campus)

Access Guides Available For (Stop 11a - The Clydeside Distillery)

  • Leisure and Entertainment View
  • Comments View
    • Stop 11a is located in front of the distillery clock tower on the roundabout off Stobcross Road.
    • There is a not bus shelter.
    • There is no seating available at this bus stop.
    • There is not an electronic timetable/countdown available at this stop.
    • There is not a raised kerb at this bus stop.
    • The nearest public car park is
    • The nearest public toilets are located in
    • This is the closest stop on the tour to Railway Station.
    • This is the closest stop on the tour to SPT Subway Station.
    • This stop is recommended for The Clydeside Distillery and SWG3.

Access Guides Available For (Stop 12 - Riverside Museum)

Access Guides Available For (Stop 13 - Old Schoolhouse)

  • Stop 13 is located on Eldon Street.
  • There is a bus shelter.
  • There is seating available at this stop.
  • There is not an electronic timetable/arrivals countdown available at this stop.
  • There is a raised kerb at this bus stop.
  • The nearest public car park is Kelvinbridge SPT Park & Ride.
  • The nearest public toilets are located in Kelvingrove Park.
  • This is the closest stop on the tour to Kelvinbridge SPT Subway Station.
  • This stop is recommended for the Old Schoolhouse and Kelvingrove Park.

Access Guides Available For (Stop 14 - University of Glasgow)

Access Guides Available For (Stop 15 - Byers Road)

Access Guides Available For (Stop 16 - Kelvingrove Art Gallery & Museum)

Access Guides Available For (Stop 17 - Finnieston)

Access Guides Available For (Stop 18 - The Beresford)

Access Guides Available For (Stop 19 - Sauchiehall Street)

Access Guides Available For (Stop 20 - Theatre Royal)

Access Guides Available For (Stop 21 - Royal Concert Hall)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.