Access Guide
Introduction
- Services / facilities within the building include hop on - hop off bus tours running as regularly as every 10 minutes over 21 stops across the city near main attractions. A full circuit of the tour takes approximately 1 hour 30 minutes.
- There is a designated space for wheelchair users available.
There is an audio guide available in English, French, German, Italian, Spanish and Mandarin.
Carers are not charged.
There are concessions available.
The tour covers Glasgow West End and City Centre.
There are 21 stops along the tour route.
Customers can board and depart the tour at any of the stops for as long as their ticket is valid.
Opening Times
- Bus departure times are variable depending on the time of year.
- Please contact the venue for more information or visit their website.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Queen Street.
- The nearest underground station is Buchanan Street.
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Comments
View
- The tour route covers the West End and Central Glasgow.
- The nearest train station, bus stop and underground station will vary depending on the tour pick up point.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- The dimensions of the marked Blue Badge bays are 270cm x 700cm (8ft 10in x 22ft 12in).
- On street Blue Badge parking is located opposite Stop 1 on George Square.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 260cm x 700cm (8ft 6in x 22ft 12in).
- Standard marked parking bays are located on George Street.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The parking available varies depending on what stop you board the tour bus, please refer to each stop section for further details.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front left of the bus.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 110cm (3ft 7in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 93cm.
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Ramp/Slope
View
- The ramp/slope is located leading onto the bus.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 85cm (2ft 9in).
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located leading onto the bus.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
View
- All tour buses have lowering suspension which can lower to be level with raised kerbs and near level with low kerbs.
- The ramp is therefore near level or at a slight slope depending upon the bus stop.
- The step is either near level across the gap onto the bus or a shallow height from low kerbs.
Reception (Driver)
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
View
- Stop 1 at George Square also has staff members working on-street to assist with tickets and enquiries.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are good.
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Comments
View
- Aisles are 58cm wide and 46cm wide at the rear where there is an easy slope.
- There is a clearly marked deep step to the rear seating row.
- There are handrails available.
- Photographs 17 to 24 show one of the other buses in use.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are additional seating.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
View
- Glasgow City Council list public toilets including many within the main attractions across the city on their website.
- Their list is available to view athttps://www.glasgow.gov.uk/index.aspx?articleid=18229
- There may also be further toilers for customer use at many other venues, please refer to each stop section for the main attractions and access guides available nearby.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
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Comments
View
- Glasgow City Council list public toilets including many within the main attractions across the city on their website.
- Their list is available to view athttps://www.glasgow.gov.uk/index.aspx?articleid=18229
- There may also be further toilers for customer use at many other venues, please refer to each stop section for the main attractions and access guides available nearby.
Access Guides Available For (Stop 1 - George Square)
- Shopping View
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Leisure and Entertainment
View
- Glasgow City Chambers - To view the access guide please click here (new tab).
- Gallery of Modern Art (GoMA) - To view the access guide please click here (new tab).
- Millennium Hotel - To view the access guide please click here (new tab).
- The Trades Hall - To view the access guide please click here (new tab).
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Comments
View
- Stop 1 is located to the north of George Square.
- There is a bus shelter.
- There is seating available at this stop.
- There is an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Buchanan Galleries Car Park, or NCP George Street, both approx. 300m away.
- The nearest public toilets are located in Queen Street Station, on St Vincent Place or in the Gallery of Modern Art.
- This is the closest stop on the tour to Queen Street Railway Station.
- This stop is recommended for George Square, Glasgow City Chambers, Gallery of Modern Art, Queen Street Station, Buchanan Street, La Vita, Millennium Hotel, IBIS Styles George Square, Carlton Inn George Square, Duke of Wellington Statue, Premier Suites Plus and the Hard Rock Café.
Access Guides Available For (Stop 2 - Glasgow Cathedral)
- Leisure and Entertainment View
- Other Services View
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Comments
View
- Stop 2 is located on Castle Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Cathedral Precinct Car Park.
- The nearest public toilets are located on Collins Street or in St. Mungo Museum of Religious Life & Art.
- This stop is recommended for Glasgow Cathedral, St. Mungo Museum of Religious Life and Art, Provland’s Lordship, Glasgow Necropolis, Tennent’s Brewery and Cathedral House Hotel.
Access Guides Available For (Stop 3 - Merchant City)
- Eating and Drinking View
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Leisure and Entertainment
View
- Merchant Square - To view the access guide please click here (new tab).
- City Halls - To view the access guide please click here (new tab).
- Old Fruitmarket - To view the access guide please click here (new tab).
- Tron Theatre - To view the access guide please click here (new tab).
- Trongate 103 - To view the access guide please click here (new tab).
- Car Parks View
- Other Services View
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Comments
View
- Stop 3 is located on High Street (opposite Blackfriars Street).
- There is a bus shelter.
- There is no seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is Blackfriars Car Park, Q park Candleriggs or NCP Glasshouse.
- This is the closest stop on the tour to High Street Railway Station.
- This stop is recommended for Merchant Square, Brewdog Doghouse, Mharsanta, Merchant City Inn Hotel and the Glasgow Police Museum.
Access Guides Available For (Stop 4 - The Barras Market)
- Stop 4 is located on London Road (near Charlotte Street).
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public toilets are located on Stevenson Street (Barras Market).
- This stop is recommended for The Barras Market, Barrowlands, Glickman’s Sweet Shop, St Andrew’s Square, BAaD, and St Lukes and the Winged Ox.
Access Guides Available For (Stop 5 - Glasgow Green)
- Leisure and Entertainment View
- Other Services View
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Comments
View
- Stop 5 is located on the West Carriageway, but was not in use due to temporary Euro 2020 works in July 2021.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- This is the closest stop on the tour to Bridgeton Railway Station.
- The nearest public toilets are located in the Peoples Palace, Glasgow Green.
- This stop is recommended for Glasgow Green, People’s Palace, Doulton Fountain and WEST Brewery.
Access Guides Available For (Stop 6 - St Enoch Shopping Centre)
- Shopping View
- Leisure and Entertainment View
- Other Services View
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Comments
View
- Stop 6 is located on Stockwell Street (rear of St Enoch Shopping Centre).
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Dunlop Street, St. Enoch Centre or NCP King Street.
- The nearest public toilets (including Changing Places) are located in the St Enoch Shopping Centre.
- This is the closest stop on the tour to Argyle Street Railway Station.
- This is the closest stop on the tour to St Enoch SPT Subway Station.
- This stop is recommended for St Enoch Shopping Centre, Scotia Bar, Britannia Panopticon, Mono, Clutha Bar and St Andrews Cathedral.
Access Guides Available For (Stop 7 - St Vincent Place)
- Shopping View
- Leisure and Entertainment View
- Car Parks View
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Comments
View
- Stop 7 is located on St Vincent Place, although a temporary stop near Buchanan Street was in use at the time of survey in July 2021.
- This information is for the temporary stop, and will be updated as soon as possible.
- There is not a bus shelter.
- There is no seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is NCP Mitchell Street.
- The nearest public toilets are located on St Vincent Place.
- This is the closest stop on the tour to Buchanan Street SPT Subway Station.
- This stop is recommended for Buchanan Street, Cafe Andaluz, The Lighthouse, Princes Square, Willow Tea Rooms, Atlantic Bar & Brasserie, Anchor Line, The Auctioneers, Pizza Punks and The Spiritualist.
Access Guides Available For (Stop 8 - Central Station)
- Eating and Drinking View
- Leisure and Entertainment View
- Other Services View
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Comments
View
- Stop 8 is located on Argyle Street (in front of the Radisson Blu Hotel).
- There is not a bus shelter, although the overhanging Radisson Blu hotel above may provide some weather protection.
- There is no seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is NCP Glasgow Central Station or Q Park Jamaica Street.
- The nearest public toilets are located in Central Station.
- This is the closest stop on the tour to Glasgow Central Railway Station.
- This stop is recommended for Central Station, Radisson Blu Hotel, Grand Central Hotel, Motel ONE, Halloumi, Eurohostel, The Smokin’ Fox and Tantrum Doughnuts.
Access Guides Available For (Stop 9 - Glasgow Marriott)
- Leisure and Entertainment View
- Other Services View
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Comments
View
- Stop 9 is located on Argyle Street (near the Glasgow Argyle Hotel).
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is Cadogen Square, Newton Street, or Washington Street car parks.
- This is the closest stop on the tour to Anderston Railway Station.
- This stop is recommended for Glasgow Marriott Hotel, Glasgow Argyle Hotel, Glasgow Hilton, Premier Inn Argyle Street and Hotel Indigo.
Access Guides Available For (Stop 10 - Clyde Arc)
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Other Services
View
- Village Hotel - To view the access guide please click here (new tab).
- Premier Inn Glasgow Pacific Quay - To view the access guide please click here (new tab).
- Campanile Glasgow SECC-Hydro Hotel - To view the access guide please click here (new tab).
- Hilton Garden Inn Glasgow City Centre - To view the access guide please click here (new tab).
- Radisson RED Glasgow - To view the DisabledGo access guide please click here (new tab).
- Moxy Glasgow SEC - To view the access guide please click here (new tab).
- Courtyard by Marriott Glasgow SEC - To view the access guide please click here (new tab).
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Comments
View
- Stop 10 is located on Finnieston Quay (in front of Hilton Garden Inn hotel, opposite The Rotunda).
- There is not a bus shelter.
- There is no seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is Hydro Multi-Story Car Park.
- This stop is recommended for the Clyde Arc bridge, Finnieston Crane, North Rotunda and Hilton Garden Inn.
Access Guides Available For (Stop 11 - Scottish Events Campus)
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Leisure and Entertainment
View
- OVO Hydro - To view the access guide please click here (new tab).
- SEC Centre (Scottish Event Campus) - To view the access guide please click here (new tab).
- SEC Armadillo - To view the access guide please click here (new tab).
- Crowne Plaza Glasgow - To view the access guide please click here (new tab).
- Glasgow Science Centre - To view the access guide please click here (new tab).
- Other Services View
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Comments
View
- Stop 11 is located on Congress Road.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is Hydro Multi-Story Car Park.
- This is the closest stop on the tour to Exhibition Centre Railway Station.
- This stop is recommended for SSE Hydro, SEC Centre, Armadillo, Crowne Plaza and Glasgow Science Centre.
Access Guides Available For (Stop 11a - The Clydeside Distillery)
- Leisure and Entertainment View
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Comments
View
- Stop 11a is located in front of the distillery clock tower on the roundabout off Stobcross Road.
- There is a not bus shelter.
- There is no seating available at this bus stop.
- There is not an electronic timetable/countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is
- The nearest public toilets are located in
- This is the closest stop on the tour to Railway Station.
- This is the closest stop on the tour to SPT Subway Station.
- This stop is recommended for The Clydeside Distillery and SWG3.
Access Guides Available For (Stop 12 - Riverside Museum)
- Leisure and Entertainment View
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Comments
View
- Stop 12 is located in front of the Riverside Museum, off Stobcross Road.
- There is a bus shelter.
- There is seating available at this stop.
- There is an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Riverside.
- The nearest public toilets are located in the Riverside Museum.
- This is the closest stop on the tour to Partick Railway Station.
- This is the closest stop on the tour to Partick, and Govan SPT Subway Stations.
- This stop is recommended for the Riverside Museum and The Tall Ship.
Access Guides Available For (Stop 13 - Old Schoolhouse)
- Stop 13 is located on Eldon Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Kelvinbridge SPT Park & Ride.
- The nearest public toilets are located in Kelvingrove Park.
- This is the closest stop on the tour to Kelvinbridge SPT Subway Station.
- This stop is recommended for the Old Schoolhouse and Kelvingrove Park.
Access Guides Available For (Stop 14 - University of Glasgow)
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Leisure and Entertainment
View
- Hunterian Museum - To view the access guide please click here (new tab).
- Hunterian Art Gallery and The Mackintosh House - To view the access guide please click here (new tab).
- Hunterian Zoology Museum - To view the access guide please click here (new tab).
- Thomson Building and Hunterian Museum of Anatomy - To view the access guide please click here (new tab).
- Graham Kerr Building - To view the access guide please click here (new tab).
- Other Services View
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Comments
View
- Stop 14 is located on University Avenue, although a temporary stop near Byers Road was in use at the time of survey in July 2021.
- This information is for the temporary stop, and will be updated as soon as possible. Photographs 1 to 10 show the temporary stop with the main stop shown in photographs 11 to 16. Although under construction both stops appeared to be similar.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Lilybank Gardens Car Park.
- The nearest public toilets are located in Glasgow Botanic Gardens.
- This is the closest stop on the tour to Hillhead SPT Subway Station.
- This stop is recommended for University of Glasgow, The Mackintosh House, Hunterian Museum and Art Gallery, and Stravaigin.
Access Guides Available For (Stop 15 - Byers Road)
- Leisure and Entertainment View
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Comments
View
- Stop 15 is located on Byers Road, opposite Havelock Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is not a raised kerb at this bus stop.
- The nearest public car park is Lilybank Gardens Car Park.
- The nearest public toilets are located in Glasgow Botanic Gardens.
- This is the closest stop on the tour to Kelvinhall SPT Subway Station.
- This stop is recommended for Byers Road, Botanic Gardens, Grosvenor Cinema, Ashton Lane, Ubiquitous Chip and Cail Bruich.
Access Guides Available For (Stop 16 - Kelvingrove Art Gallery & Museum)
- Eating and Drinking View
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Leisure and Entertainment
View
- Kelvingrove Art Gallery and Museum - To view the access guide please click here (new tab).
- Kelvin Hall - To view the access guide please click here (new tab).
- National Library at Kelvin Hall - To view the access guide please click here (new tab).
- Kelvingrove Lawn Bowls Centre - To view the access guide please click here (new tab).
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Comments
View
- Stop 16 is located on Argyle Street, in front of the Kelvingrove Art Gallery and Museum.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Kelvingrove Art Gallery and Museum Car Park or Burnhouse Road Car Park.
- The nearest public toilets are located in the Kelvingrove Art Gallery and Museum.
- This stop is recommended for the Kelvingrove Art Gallery and Museum, Kelvin Hall, Mother India’s Cafe, Islay Inn and Tantrum Doughnuts.
Access Guides Available For (Stop 17 - Finnieston)
- Eating and Drinking View
- Leisure and Entertainment View
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Comments
View
- Stop 17 is located on Sauchiehall Street, near Derby Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- This stop is recommended for the Gurdwara Singh Sabha, Ox and Finch, Crabshakk, Sandyford Hotel, The Gannet, Lebowskis, The Finnieston and Porter & Rye.
Access Guides Available For (Stop 18 - The Beresford)
- Eating and Drinking View
- Leisure and Entertainment View
- Car Parks View
- Other Services View
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Comments
View
- Stop 18 is located on Sauchiehall Street, in front of The Garage near Elmbank Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- There is a two-lane cycle path directly behind this bus shelter on the pavement to be aware of.
- There are two zebra crossings available to cross the cycle path.
- The nearest public car park is Charing Cross Multi-Storey Car Park.
- This is the closest stop on the tour to Charing Cross Railway Station.
- This is the closest stop on the tour to St George’s Cross SPT Subway Station.
- This stop is recommended for the Royal Highland Fusiliers Museum, Mitchell Library, Tennement House, and Singl-end Garnethill.
Access Guides Available For (Stop 19 - Sauchiehall Street)
- Shopping View
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Leisure and Entertainment
View
- Blytheswood Square Hotel - To view the access guide please click here (new tab).
- Mackintosh at the Willow - To view the access guide please click here (new tab).
- Royal Glasgow Institute of the Fine Arts - To view the access guide please click here (new tab).
- Adelaide Place - To view the access guide please click here (new tab).
- Adelaide's - To view the access guide please click here (new tab).
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Comments
View
- Stop 19 is located on Sauchiehall Street, in front of Jumpin Jacks near Douglas Street.
- There is a bus shelter.
- There is seating available at this stop.
- There is an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- There is a two-lane cycle path directly behind this bus shelter on the pavement to be aware of.
- There is a zebra crossing available to cross the cycle path.
- The nearest public car park is Q Park Sauchiehall Street.
- The nearest public toilets are located in the Savoy Shopping Centre.
- This stop is recommended for Sauchiehall Street, Novotel, Blytheswood Square Hotel, Mackintosh at the Willow, Glasgow School of Art, Malmaison and The Red Onion.
Access Guides Available For (Stop 20 - Theatre Royal)
- Leisure and Entertainment View
- Car Parks View
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Comments
View
- Stop 20 is located on Renfrew Street, in front of The Royal Conservatoire of Scotland.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Cambridge Street Car Park.
- The nearest public toilets are located in The Glasgow Royal Concert Hall.
- This is the closest stop on the tour to Cowcaddens SPT Subway Station.
- This stop is recommended for the Theatre Royal, Pavilion Theatre, Double Tree by Hilton, National Piping Centre, Royal Conservatoire of Scotland, Ardnamurchan, Point A Hotel and the Apex Hotel.
Access Guides Available For (Stop 21 - Royal Concert Hall)
- Shopping View
- Leisure and Entertainment View
- Car Parks View
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Comments
View
- Stop 21 is located on Killermont Street, in front of Buchanan Bus Station.
- There is a bus shelter.
- There is seating available at this stop.
- There is not an electronic timetable/arrivals countdown available at this stop.
- There is a raised kerb at this bus stop.
- The nearest public car park is Concert Square Car Park, or Buchanan Galleries Car Park.
- The nearest public toilets are located in Buchanan Bus Station.
- This is the closest stop on the tour to Buchanan Bus Station.
- This stop is recommended for the Royal Concert Hall, Buchanan Bus Station, Buchanan Galleries, Holiday Inn Express and La Bonne Auberge.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.