You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a sports hall, fitness suite, dance studio, spinning room, leisure and main pools, health suite and a cafe.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and opening times do vary depending on timetabling.

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• Comments View
  • Last admission is one hour before closing.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Glasgow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Glasgow Central.
• The nearest underground station is Bridge Street.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in the car park.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 148cm (4ft 10in).

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• Comments View
  • The automatic doors are push pad operated.

You are on Outside Access (Ballater Street Entrance). Skip to the next section.

Outside Access (Ballater Street Entrance)

• This information is for the entrance located on Ballater Street.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The width of the door opening is 165cm (5ft 5in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There are security gates at reception to access the building.
  • The opening width of the security gates range from 90cm to 120cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the public areas.
• Motorised scooters are welcomed in public parts of the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 103cm x 140cm (3ft 5in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Gallery). Skip to the next section.

Other Floors (Gallery)

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• Steps View
  • The floors which are accessible by stairs are Ground-Tennis Gallery.
  • There are 13 steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is not a landing.
  • The lighting levels are medium.

You are on Lift (Gallery). Skip to the next section.

Lift (Gallery)

• There is a lift for public use.
• The lift is located at the rear of the tennis courts.
• The lift is a platform lift.
• The floors which are accessible by this lift are Ground- Tennis Gallery.
• The lift is approximately 36m (39yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 96cm (3ft 2in).
• The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is low.

You are on Eating and Drinking (Encore). Skip to the next section.

Eating and Drinking (Encore)

• The following information is for the café.
• The café is located across from reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 16m (17yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 107cm (3ft 6in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool (Main Pool). Skip to the next section.

Swimming Pool (Main Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Swimming Pool (Leisure Pool). Skip to the next section.

Swimming Pool (Leisure Pool)

• There is level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The hoist can be used to access the jacuzzi area.
  • There is level access to the sauna and steam room.

You are on Level Change (Flumes). Skip to the next section.

Level Change (Flumes)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the flumes.
• There is/are 15+ step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • This is a sprial staircase.
  • There are 9 clearly marked steps back down from the flumes pool with a handrail on the right coming down.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located to the left as you enter.
  • The fitness suite is 33m (36yd 3in) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The doors are heavy.
  • The opening is 146cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes weight lifting equipment and tactile controls on some electronic machines.
  • A portable hearing loop is available for induction.
  • Staff are trained to use the portable hearing loop.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There is further gym equipment available to the left from the lift on the first floor (shown in photographs 9 and 10).

You are on Toilet with Adaptations (Dry Side). Skip to the next section.

Toilet with Adaptations (Dry Side)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
  • This accessible toilet is located in the main corridor opposite the sports hall.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 248cm x 220cm (8ft 2in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is a second accessible toilet available on the first floor (photographs 3 and 4) with transfer space on both sides.

You are on Accessible Shower (Dry Side). Skip to the next section.

Accessible Shower (Dry Side)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
• The height of the seat is 52cm (1ft 8in).
• Other facilities available include; an accessible toilet.
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There is a similar accessible shower in the 1st floor health suite accessible toilet offering a shower chair (photographs 3 and 4).

You are on Standard Changing Room (Dry Side). Skip to the next section.

Standard Changing Room (Dry Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 22m (24yd 2in) from the main entrance.
• The standard changing room(s) is/are approximately 17m (18yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the sports hall.
• The standard changing room(s) surveyed is/are located opposite the sports hall.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are similar changing facilities in the 1st floor health suite.

You are on Accessible Changing Room (Wet Side). Skip to the next section.

Accessible Changing Room (Wet Side)

• There are accessible changing rooms available.
• The accessible changing room is located in the changing village.
• The facility is 29m (31yd 2ft) from the main entrance.
• The door opens outwards.
• The width of the door is 82cm (2ft 8in).
• The dimensions of the accessible changing room are 476cm x 300cm (15ft 7in x 9ft 10in).
• There is not an emergency alarm in the cubicle.
• There is not a locker within the accessible changing room.
• The accessible changing room has a manual hoist.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is fixed.
• The length of the bench is 180cm (5ft 11in).
• There is not a wheel in shower.

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• Comments View
  • There is also a changing bench in the poolside first aid room.
  • There is a larger changing room with a changing seat which offers grab rails in the changing village.

You are on Toilet with Adaptations (Wet Side). Skip to the next section.

Toilet with Adaptations (Wet Side)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • This accessible toilet is located within the changing area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding (Bi-Fold).
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 199cm x 230cm (6ft 6in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Shower (Wet Side). Skip to the next section.

Accessible Shower (Wet Side)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
• The height of the seat is 54cm (1ft 9in).
• Other facilities available include; an accessible toilet.
• There is level access to the services from the accessible shower facilities.

You are on Standard Changing Room (Wet Side). Skip to the next section.

Standard Changing Room (Wet Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 11m (12yd 1in) from the main entrance.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the pool.
• The standard changing room(s) surveyed is/are located opposite reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • Some of the showers have 1 medium step to access.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the changing areas.
  • The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 80cm (2ft 7in).
• Comments View
  • Further standard toilets and baby change facilities are available throughout the venue in changing areas.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.