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Hilton Glasgow Hotel

1 William Street, Glasgow, G3 8HT

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Access Guide

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Location

  • The nearest National Rail station is Glasgow Charing Cross.

Opening Times

  • The venue is open 24hrs.

Parking (Two Level Underground Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • There are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
    • The nearest designated bay is 28m (31yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 200.
  • Comments View
    • There are 4 designated bays on each level of the car park.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The patron does not have to cross a road.
  • Comments View
    • The car park is 9m from the venue's entrance.
    • The convenient dropoff point is located in front of the entrance
    • The area outside the main entrance can be used for parking by Blue Badge holders.
    • The main car park is underground and is accessible via a lift that goes up directly into the hotel lobby.
    • Valet parking is available.

Outside Access (Car Park)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open by revolving.
  • Comments View
    • The revolving door can be slowed down via a push pad.
    • There is a standard manual door next to the revolving door.
    • A doorman is always on duty.

Reception (Hotel)

  • The reception desk is 18m (19yd 2ft) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium in height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Reception (Spa)

  • The reception desk is 3m (9ft 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access (Spa)

  • There is level access to the service.
  • This venue does play background music.
  • Lighting levels are bright.

Inside Access (Hotel)

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located in the lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -2 to 3.
  • The lift is 3m (9ft 10in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • This lift gives access to the underground car park and the conference facilities on level 3 from the hotel lobby.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-20.
    • There are 15+ steps between floors.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Lift (Hotel)

  • There is a lift for public use.
  • The lift is located in the lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-20.
  • The lift is 25m (27yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 135cm x 186cm (4ft 5in x 6ft 1in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • The Spa is situated on level 1 and is accessed via this lift.

Restaurant Bar Internal (Morbles)

  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is รก la carte.

Restaurant Bar Internal (The Bar)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • There is a ladder type entrance into the water.
  • Comments View
    • The photograph shows the roll in shower in the adapted changing room.
    • The shower has twist/turn controls at a height of 110cm.

Room

  • General Information View
    • There are 319 rooms in total.
    • There are 0 standard ground floor rooms.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 6 room(s) which has / have accessible ensuite facilities.
    • There is / are 6 adjoining room(s) available for carers.
  • Accessible Ensuite View
    • The door opens outwards.
    • The dimensions of the accessible ensuite are 150cm x 250cm (4ft 11in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 43cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The height of the sink is 74cm (2ft 5in).
    • The tap type is push.
    • There is a functional emergency alarm available in the ensuite.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is fixed.
    • The shower control type is twist/turn.
    • The shower seat is none.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the walls and floor is good.
  • Auxiliary Aids - General View
    • The number of accessible rooms with baths is 2.
    • The number of accessible rooms with wheel in showers is 4.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Comments View
    • The accessible rooms are located on levels 8, 9 and 10.
    • All accessible rooms have twin beds.
    • There is a swimming pool.
    • There is a fitness suite.

Accessible Changing Room

  • The photograph shows the roll in shower in the accessible changing room.
  • The shower has twist/turn controls at a height of 110cm.

Accessible Toilet (Spa - Accessible Changing Room)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 4m (4yd 1ft) from the accessible entrance.
    • This accessible toilet is located in the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 150cm x 380cm (4ft 11in x 12ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 200cm (6ft 7in).
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are not available.
    • There are baby changing facilities in the accessible toilet.

Accessible Toilet (Hotel)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.
    • This accessible toilet is located in the Grand Ballroom Corridor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 230cm x 140cm (7ft 7in x 4ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 74cm (2ft 5in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.

Standard Toilet(s) (Hotel)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the Grand Ballroom Corridor.
    • The female toilet(s) is/are approximately 35m (38yd 10in) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the Grand Ballroom Corridor.
    • The male toilet(s) is/are approximately 35m (38yd 10in) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Standard Toilet(s) (Spa - Accessible Changing Room)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the standard female changing room.
    • The female toilet(s) is/are approximately 15m (16yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the standard male changing room.
    • The male toilet(s) is/are approximately 15m (16yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • Comments View
    • The Spa comprises of a fully equipped air-conditioned gym, with cardio vascular and strength equipment, a swimming pool, sauna, steam room and spa bath.