You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include accommodation, restaurant/bar, spa, meeting rooms and private screening room.

You are on Opening Times. Skip to the next section.

Opening Times

• The hotel is open 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Glasgow.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Queen Street.
• The nearest underground station is Buchanan Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Q-Park Sauchiehall Street.
  • The car park is located off Bath Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 220cm x 2400cm (7ft 3in x 78ft 9in).
  • Standard marked parking bays are located at the front of the building.
• Comments View
  • Blue Badge holders can use the bays at the front of the hotel without restriction.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel on Blythswood Square.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 198cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 198cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 9 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
• Comments View
  • There is a call button to the bottom right of the steps for assistance.

You are on Outside Access (Side Entrance - Accessible). Skip to the next section.

Outside Access (Side Entrance - Accessible)

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• Entrance View
  • This information is for the entrance located to the right side of the building on West George Street.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 102cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 107cm.
• Comments View
  • There is a bell push button to the right of the main entrance steps for assistance and to get entry to the side entrance.

You are on Outside Access (Spa Entrance). Skip to the next section.

Outside Access (Spa Entrance)

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• Entrance View
  • This information is for the entrance located to the left side of the building on West Regent Street.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 122cm (4ft).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the Spa.
• Comments View
  • The main staircase is seen in photographs 1 to 4 and start at the ground floor level.
  • Other staircase at each of the building serve all floor levels.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• The lift is located round to the left of the side entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2.
• The lift is approximately 15m (16yd 1ft) from the side entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 110cm x 170cm (3ft 7in x 5ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Lift 2). Skip to the next section.

Lift (Lift 2)

• There is a lift for public use.
• The lift is located round to the left from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2-3-4-5.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 5.
  • There are 113 rooms in total.
  • There are 14 standard ground floor rooms.
  • There are 94 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 5 room(s) which has / have accessible ensuite facilities.
  • There is / are 5 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 15m (16yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 400.
  • The width of the door is 80cm.
  • The height of the bed is 75cm.
  • The measurement between the bed base and floor is 46cm (1ft 6in).
  • Light switches are not within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is available.
• Accessible Ensuite View
  • The width of the door to the ensuite is 80cm (2ft 7in).
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 335cm x 260cm (10ft 12in x 8ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are not available for the toilet.
  • The toilet seat is 52cm (1ft 8in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 90cm (2ft 11in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • No emergency alarm is fitted in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is fixed.
  • The shower control type is twist/turn.
  • There is no shower seat.
  • There are not handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the external hotel room door and wall is medium.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is medium.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels in the room are adjustable.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is low.
  • The colour contrast between the dropdown rails and wall is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
  • Vibrating fire alarms are In rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 1.
  • The number of accessible rooms with wheel in showers is 4.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • The signage on or near the room door is written.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the restaurant entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 108cm (3ft 7in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held and wall.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is local gourmet dining.

You are on Level Change (Restaurant). Skip to the next section.

Level Change (Restaurant)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located ahead as you enter.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Restaurant). Skip to the next section.

Lift (Restaurant)

• There is a lift for public use.
• The lift is located to the right of the restaurant entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is 45m (49yd) from lift.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 90cm x 140cm (2ft 11in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

You are on Inside Access (Spa). Skip to the next section.

Inside Access (Spa)

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played throughout the spa.
• The lighting levels are varied.

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• Comments View
  • Step-free access to the lower floor swimming pool requires staff accompaniment via the lift and plant room.
  • There are step-free showers in the treatment rooms.

You are on Swimming Pool (Spa). Skip to the next section.

Swimming Pool (Spa)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 9 steps.
• The steps do have handrails.
• The handrails are on the right going up.
• There is not a ladder type entrance into the water.

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• Comments View
  • There is step-free access to showers at the swimming pool and the nearby loungers, sauna, steam room and snow room.
  • There are 6 steps down into the jacuzzi pool which offers a handrail on the right (going up).
  • There are 4 steps with handrails on both sides leading up to a rear corridor where a further sauna overlooking the pool is located.

You are on Standard Changing Room (Spa). Skip to the next section.

Standard Changing Room (Spa)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 55m (60yd 5in) from the spa entrance.
• The standard changing room(s) is/are approximately 50m (54yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 2m (2yd 7in) from the spa.
• The standard changing room(s) surveyed is/are located past the spa reception and down the stairs on the left.
• There is not level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Level Change (Spa Changing Rooms). Skip to the next section.

Level Change (Spa Changing Rooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located ahead as you enter.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The steps can be bypassed to access the lower floor via staff accompaniment using the lift and route through the plant room.

You are on Level Change (Spa from Main lift). Skip to the next section.

Level Change (Spa from Main lift)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you exit the main lift on the basement level.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 104cm (3ft 5in).

You are on Level Change (Spa Reception). Skip to the next section.

Level Change (Spa Reception)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the spa reception area.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Reception (Spa). Skip to the next section.

Reception (Spa)

• The desk/counter is 2m (2yd 7in) from the Spa entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are low to moderate.
• There is not a hearing assistance system.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
  • This accessible toilet is located to the right from the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 160cm x 205cm (5ft 3in x 6ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • There are identical accessible toilets located on each floor.
  • The toilet on the ground floor is left transfer.
  • There are baby change facilities on the ground floor.
  • There is a left hand transfer toilet near the spa reception (photographs 7 to 10).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located round to the left from the lift.
  • The female toilet(s) is/are approximately 14m (15yd 11in) from the lift.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located beside the lift on the right.
  • The male toilet(s) is/are approximately 3m (3yd 10in) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Comments View
  • There are standard toilets on each floor and within the spa changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.