Access Guide
Introduction
- Services / facilities within the building include a football and events stadium, café/bar, football museum and Hampden Experience tours.
- Related link Scottish Football Museum.
- Https://www.accessable.co.uk/glasgow-city-council/access-guides/scottish-football-museum
- Related link Hampden Experience - Tour.
- Https://www.accessable.co.uk/venues/hampden-experience-tour
- Related link Hampden Café.
- Https://www.accessable.co.uk/glasgow-city-council/access-guides/hampden-cafe
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Mount Florida.
Parking (Match/Event Days)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 320cm x 500cm (10ft 6in x 16ft 5in).
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Parking (Non Match Days)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on either side of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the entrance.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- There is an accessible entrance that can be used instead of the main entrance.
Outside Access (Accessible Entrance)
- This information is for the entrance located at the front of the South Stand, to the left of the main entrance steps.
- There is not level access into the venue.
- There is an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 140cm (4ft 7in).
Level Change (Accessible Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down to the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
Outside Access (South Stand - West Corner)
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The width of the door opening is 110cm (3ft 7in).
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Comments
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- On match days there is a steward stationed at the entrance.
- There is a similar entrance on the South Stand - South East Corner.
Level Change (South Stand - West Corner)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
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Comments
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- The slope has handrails on both sides.
- There is a similar slope leading down to the South Stand - East Corner Entrance.
Reception (Main Entrance)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
Sports Ground
- There are 80 FM radio receivers available for Soccer Sight.
- There are designated spaces for wheelchairs users along the front of the South Stand.
- There are designated spaces for wheelchairs users on the fourth floor of the west corner of the South Stand.
- The segregation of home and away fans varies depending on the type of fixture.
Other Floors
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Steps
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- The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- There are similar sets of stairs throughout the stadium.
Lift (South Stand - West Corner)
- The lift is located in the corner of the south and west stands.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1, 2, 3, 4, 5.
- Staff do not need to be notified for use of the lift.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 140cm x 250cm (4ft 7in x 8ft 2in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Lift (Main)
- The lift is located beyond the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6.
- The lift is approximately 14m (15yd 11in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 155cm (4ft 7in x 5ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There is a similar lift to use for the accessible entrance.
Accessible Toilet (South Stand - East Corner)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There are two aditional accessible toilets next to this one.
Accessible Toilet (South Stand - Fourth Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is located near the hospitality suites.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
- There are 3 additional accessible toilets on the fourth floor.
- There is one with the lateral transfer space on the left.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located throughout the grounds.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Comments
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- There is a cubicle with grab rails available in all of the standard toilets along the main concourse.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.