You are on Introduction. Skip to the next section.

Introduction

• Related link SEC Centre (Scottish Event Campus).
• Https://www.accessable.co.uk/glasgow-city-council/access-guides/sec-centre-scottish-event-campus

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• Comments View
  • There is a dedicated accessibility telephone line to the venue. Please call 08009 520 110 for tickets, requests or advice.
  • The SSE Hydro is part of the Scottish Event Campus.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Glasgow.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Exhibition Centre.
• The nearest underground station is St Enoch.

You are on Parking (Drop-off Point and Courtesy Shuttle Bus). Skip to the next section.

Parking (Drop-off Point and Courtesy Shuttle Bus)

• The venue does not have its own car park.

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• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located near the West Entrance of the neighbouring SEC Centre.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • The rear car park is separately run but there is an agreement with the venue that it can be used for drop-offs.
  • Customers can enter the SEC Centre via its West Entrance and pass through to the main entrance which is close to the Hydro West Doors (SEC Bridge Side) entrance.
  • This can be around a 400 metre journey so a courtesy shuttle (Gus the Bus) service is also available from the drop-off point.
  • There is a wheelchair space which is accessed via a 79cm wide folding ramp.
  • The ramp is steep, although assistance is available.
  • There are 2 steps to access rear seating.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is SEC Hydro Car Park.
  • The car park is located to the left of the building on Stobcross Road.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the SEC Armadillo building on Congress Road.
• Comments View
  • The drop-off point is closed off during SSE Hydro evening events.
  • There are several designated bays within the multi-storey car park on level 3 which is linked by the bridge to the car park lift.
  • The bridge has easy slopes towards the centre.
  • The car park also has its own lifts.

You are on Level Change (Car Park Bridge). Skip to the next section.

Level Change (Car Park Bridge)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up and over from the car park.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Lift (Car Park Bridge). Skip to the next section.

Lift (Car Park Bridge)

• There is a lift for public use.
• The lift is located outside, to the right of the building.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 48m (52yd 1ft) from the car park bridge side entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Car Park Bridge). Skip to the next section.

Other Floors (Car Park Bridge)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Outside Access (East Doors / OVO Energy Door (Car Park Bridge Side) Entrance). Skip to the next section.

Outside Access (East Doors / OVO Energy Door (Car Park Bridge Side) Entrance)

• This information is for the entrance located at the right side of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 186cm (6ft 1in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 186cm (6ft 1in).
• Comments View
  • During events stewards will be holding both sets of doors open.
  • The doors to the right are marked 'Accessibility Entrance'.

You are on Outside Access (Main Entrance (South Doors)). Skip to the next section.

Outside Access (Main Entrance (South Doors))

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 186cm (6ft 1in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 186cm (6ft 1in).
• Comments View
  • During events stewards will be holding both sets of doors open.
  • The doors to the far left and right are automatic.
  • The central doors are for Hydro Club VIP Members.

You are on Outside Access (West Doors (SEC Bridge Side) Entrance). Skip to the next section.

Outside Access (West Doors (SEC Bridge Side) Entrance)

• This information is for the entrance located at the left side of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 186cm (6ft 1in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 186cm (6ft 1in).
• Comments View
  • During events, stewards will be holding both sets of doors open.
  • The doors to the left are marked 'Accessibility Entrance'.
  • There are similar sets of doors on opposite sides of the building.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the West Doors (SEC Bridge Side) entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 24/07/2023.
• The hearing assistance system was working at the time of testing.

You are on Reception (OVO Energy Customer Desk). Skip to the next section.

Reception (OVO Energy Customer Desk)

• The desk/counter is 15m (16yd 1ft) from the East Doors/OVO Energy Door (Car Park Bridge Side) entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in the main arena.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is not level access to the designated seating area.
  • Wheelchair seating is located through to the left of the building.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 12m (13yd 4in).
  • The accessible toilet is located halfway up the accessible ramp behind the seating.
  • There is not an audio description service.
  • The main floor area will have level access seating when temporary seating is in use.
• Comments View
  • Temporary seating areas will be fixed to the main floor during some events where space allows.
  • There is an identical area of ground floor accessible seating to the right of the building.
  • There is level access seating beside the accessible seating on both sides of the first floor, sections M and G.
  • There is also a row of level access seating in each of the executive club boxes.

You are on Level Change (Accessible Seating). Skip to the next section.

Level Change (Accessible Seating)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the accessible seating.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 130cm (4ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the arena floor leading up to the stand.
• There is/are 6 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• Full table service is not available.
• Food or drinks are ordered from the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• The type of food served here is hot and cold snacks.

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• Comments View
  • Food service counters and kiosks are located all around the main arena atrium space.
  • There are fixed hearing loops fitted at the counters.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G, 2.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.
• Comments View
  • There are several sets of similar stairs throughout the building.
  • There are escalators at either side of the building.
  • Prior to and during events, one side of each escalator will go up, the other down.
  • After an event both sides of each escalator will be coming down.

You are on Other Floors (VIP First Floor). Skip to the next section.

Other Floors (VIP First Floor)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Other Floors (Third Floor). Skip to the next section.

Other Floors (Third Floor)

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• Steps View
  • The floors which are accessible by stairs are 2, 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are additional seating and third floor standard toilets.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the building as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 2.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 260cm x 165cm (8ft 6in x 5ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is an identical lift available to the left of the building.

You are on Lift (VIP Section (Hydro Club)). Skip to the next section.

Lift (VIP Section (Hydro Club))

• The lift is located to the left beside the stairs.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 40m (43yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 114cm x 190cm (3ft 9in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are identical lifts available either side of the building.

You are on Sports Ground (Second Floor). Skip to the next section.

Sports Ground (Second Floor)

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • Wheelchair seating is located to the left of the building.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 12m (13yd 4in).
  • The accessible toilet is located through the arena doors on the left.
  • There is level access seating along from the accessible seating area here.

You are on Level Change (Standard Seating). Skip to the next section.

Level Change (Standard Seating)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading down and up to the standard seating.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Eating and Drinking (First Floor - VIP Club Lounge). Skip to the next section.

Eating and Drinking (First Floor - VIP Club Lounge)

• The following information is for the restaurant/bar.
• The café/bar is located on the first floor.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the lounge entrance.
• The distance between the floor and the lowest table is 76cm (2ft 6in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold snacks and meals.

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• Comments View
  • There is step-free access to the rear viewing row here, with 2-4 clearly marked steps without handrails down to the rows in front.

You are on Eating and Drinking (First Floor - VIP Club Suites). Skip to the next section.

Eating and Drinking (First Floor - VIP Club Suites)

• The following information is for the restaurant/bar.
• The café/bar is located on the first floor.
• The bar does serve food.
• Full table service is available.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the lift.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• There is ample room for a wheelchair user to manoeuvre.
• The type of food served here is hot and cold snacks and meals.

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• Comments View
  • There is step-free access to the rear viewing rows here, with 2-4 clearly marked steps without handrails down to the rows in front.

You are on Eating and Drinking (First Floor - VIP Star Suite). Skip to the next section.

Eating and Drinking (First Floor - VIP Star Suite)

• The following information is for the bar.
• The bar is located on the first floor.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the VIP lift.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• The standard height for tables is 110cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are not welcomed in the bar area.

You are on Eating and Drinking (First Floor - VIP Balcony). Skip to the next section.

Eating and Drinking (First Floor - VIP Balcony)

• The following information is for the bar.
• The bar is located on the first floor.
• The bar does not serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 80m (87yd 1ft) from the VIP lift.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 113cm (3ft 8in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are not welcomed in the bar area.

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• Comments View
  • There is 1 clearly marked step without handrails to the rear row of the viewing area here.

You are on Eating and Drinking (The Hideout Restaurant). Skip to the next section.

Eating and Drinking (The Hideout Restaurant)

• The following information is for the restaurant/bar.
• The café/bar is located on the first floor.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the lift.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 31m (33yd 2ft) from the main entrance.
  • This accessible toilet is located round to the left of the building, before the arena.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from door stewards beside the toilets.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 195cm x 310cm (6ft 5in x 10ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm (4ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).
• Comments View
  • There is a similar toilet at the opposite side of the building with transfer space to the left.

You are on Accessible Toilet (Ground Floor - Arena - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Arena - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 45m (49yd 8in) from the side entrance.
  • This accessible toilet is located behind the ground floor accessible seating area, halfway up the ramp.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from door stewards.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The dimensions of the accessible toilet are 158cm x 270cm (5ft 2in x 8ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Comments View
  • There is a similar accessible toilet at the opposite side of the arena with transfer space to the right.

You are on Accessible Toilet (First Floor - VIP Lounge/Suites - Right Hand Transfer). Skip to the next section.

Accessible Toilet (First Floor - VIP Lounge/Suites - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
  • This accessible toilet is located on the first floor to the left from the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from door stewards.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 195cm x 275cm (6ft 5in x 9ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilets.
  • The height of the baby change table once extended is 89cm (2ft 11in).
• Comments View
  • There is a similar accessible toilet offering right hand transfer space, located near the other lift (photographs 7 to 12).

You are on Accessible Toilet (First Floor - VIP Balcony - Left Hand Transfer). Skip to the next section.

Accessible Toilet (First Floor - VIP Balcony - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the VIP lift.
  • This accessible toilet is located on the first floor, next to the VIP Balcony.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 79cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 216cm (4ft 11in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.

You are on Changing Places (Second Floor - Transfer Both Sides). Skip to the next section.

Changing Places (Second Floor - Transfer Both Sides)

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• Location and access View
  • The facility is located on the second floor, to the right as you exit the lift.
  • The facility is approximately 48m (52yd 1ft) from the lift.
  • There is level access into the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 101cm (3ft 4in).
  • The dimensions of the facility are 240cm x 385cm (7ft 10in x 12ft 8in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 170cm (5ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 85cm (2ft 9in).
  • The transfer space on the right as you face the toilet is 255cm (8ft 4in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet (Second Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Second Floor - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 48m (52yd 1ft) from the lift.
  • This accessible toilet is located on the second floor to the left as you leave the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from door stewards.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 185cm x 220cm (6ft 1in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).
• Comments View
  • There is a similar accessible toilet beside this with transfer space on the right (photographs 7 to 10).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter, before the arena.
  • The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There are identical toilets on the opposite side of the building and several other similar sets throughout the building.

You are on Standard Toilet(s) (First Floor - VIP Lounge/Suites). Skip to the next section.

Standard Toilet(s) (First Floor - VIP Lounge/Suites)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located round to the left from the first floor stairs.
  • The female and male toilets are approximately 8m (8yd 2ft) from the first floor stairs.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There are identical toilets to these at the opposite side of the first floor.
  • There are shared toilets near the Balcony.

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the building before the seating.
  • The female toilet(s) is/are approximately 55m (60yd 5in) from the stairs.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the building before the seating.
  • The male toilet(s) is/are approximately 41m (44yd 2ft) from the stairs.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Comments View
  • There are identical toilets to the right of the second floor.

You are on Standard Toilet(s) (Third Floor). Skip to the next section.

Standard Toilet(s) (Third Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located halfway up the third floor stairs.
  • The female and male toilets are approximately 10m (10yd 2ft) from the stairs.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There are identical toilets off the opposite side of the buildings set of third floor stairs.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • There is a wheelchair borrowing service available.
  • Please contact the venue prior to your visit for more information.