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Princes Square

Buchanan Street, Glasgow, G1 3JX

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Access Guide

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Introduction

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Queen Street.
  • The nearest underground station is Buchanan Street.

Covid-19 Information

  • There are separate doors for entering and exiting.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Customer toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Hours

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Mitchell Street Car Park.
    • The car park is located off Mitchell Street.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the rear of the venue off Spingfield Court/Princes Court.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There are 2 similar sets of doors here.
    • There is also a third central entrance which leads directly onto an escalator.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to and beyond the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the building, on Princes Court.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 86cm (2ft 10in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 80cm (2ft 7in).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There are 3 deep steps down to an additional lower courtyard area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG-G-1-2-3.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are bright.
  • Comments View
    • There are further stairs to the rear of the building which are medium height and do not follow a curve.
    • There is a further escalator from the central entrance at the front to the 1st floor.
    • There is 1 medium height step at the central door to the front escalator.

Lift

  • There is a lift for public use.
  • The lift is located in the centre of the shopping and food court areas.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2-3.
  • The lift is approximately 32m (34yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 136cm x 148cm (4ft 6in x 4ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 2 further lifts to the rear of the building at either side.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the lift.
    • This accessible toilet is located to the rear of the building.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 178cm x 197cm (5ft 10in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments View
    • There are further accessible toilets throughout the different floors including one offering transfer space to the left.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the rear of the venue.
    • The female toilet(s) is/are approximately 24m (26yd 9in) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the rear of the venue.
    • The male toilet(s) is/are approximately 22m (24yd 2in) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located adjacent to the standard toilets.
    • The height of the baby change table once extended is 87cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There are further standard toilets throughout the centre.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.