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Baggage Reclaim

Glasgow Prestwick Airport, Aviation House, Prestwick, South Ayrshire, KA9 2PL

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Access Guide

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COVID-19 Information

  • The information in this section was taken in December 2020.
  • The Terminal building is closed between 21:00 - 07:00 when there are no departing / arriving flights.
  • There have been no changes to the parking.
  • Entrance to the Terminal building is via the main entrance (located across from the check-in desks) and the exit is via the Arrivals route - additional signage is in place.
  • Additional hand sanitising stations have been installed across all areas of the passenger journey for Departures and Arrivals.
  • Electronic and wall mounted displays showing visuals have been installed throughout.
  • All counters now have protective screens.
  • Up and down directional arrows have been displayed on the main terminal stairway.
  • Toilets are available.
  • All passengers, visitors and staff are required to wear a face mask.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Comments View
    • Baggage Reclaim is usually accessed via Immigration.
    • Alternative access is available via Gate 2.
    • Baggage Reclaim leads to the Arrivals Hall.

Immigration To Baggage Reclaim

  • It is approximately 60 metres from Immigration to Baggage Reclaim.
  • There is a moderate slope in the connecting corridor.
  • Lighting levels are medium.

Outside Access (Baggage Reclaim Entrance)

  • This information is for the entrance located beyond Immigration.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 150cm (4ft 11in).

Outside Access (Alternative Access Via Gate 2)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 130cm (4ft 3in).
  • Comments View
    • A member of staff would accompany the passenger and open these doors.

Level Change (Alternative Access Via Gate 2)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • Comments View
    • There is also a long moderate slope on the walkway from Gate 2 to the entrance (shown in photograph 2).

Baggage Reclaim

  • There is level access once inside.
  • The belts are low in height.
  • Lighting levels are medium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Baggage Reclaim Entrance.
    • This accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 146cm x 190cm (4ft 9in x 6ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 122cm (4ft).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 150cm (4ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you enter.
    • The female and male toilets are approximately 10m (10yd 2ft) from the Baggage Reclaim Entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the toilets.
    • The height of the baby change table once extended is 100cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.