Access Guide
COVID-19 Information
- The information in this section was taken in December 2020.
- The Terminal building is closed between 21:00 - 07:00 when there are no departing / arriving flights.
- There have been no changes to the parking.
- Entrance to the Terminal building is via the main entrance (located across from the check-in desks) and the exit is via the Arrivals route - additional signage is in place.
- Additional hand sanitising stations have been installed across all areas of the passenger journey for Departures and Arrivals.
- Electronic and wall mounted displays showing visuals have been installed throughout.
- All counters now have protective screens.
- Up and down directional arrows have been displayed on the main terminal stairway.
- Toilets are available.
- All passengers, visitors and staff are required to wear a face mask.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Introduction
- Services / facilities within the building include Passenger Assistance, Information and Baggage Tracing.
- Related link Glasgow Prestwick Airport - Terminal Building and Arrivals Hall.
- Http://www.disabledgo.com/access-guide/glasgow-prestwick-airport/starbucks-coffee
- Related link WHSmith (Land Side).
- Http://www.disabledgo.com/access-guide/glasgow-prestwick-airport/whsmith-landside-2
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- The information centre is located on the ground floor of the main terminal.
- It is located to the right of check-in, opposite WHSmith and Starbucks.
Opening Times
- Monday 04:00 - 00:00.
- Tuesday 04:00 - 00:00.
- Wednesday 04:00 - 00:00.
- Thursday 04:00 - 00:00.
- Friday 04:00 - 00:00.
- Saturday 04:00 - 00:00.
- Sunday 04:00 - 00:00.
Reception
- The desk/counter is 48m (52yd 1ft) from the main entrance.
- The desk is 32m (34yd 2ft) from the security.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is sufficient space to write or sign documents on the desk/counter.
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- iPads are available here.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- The lighting levels are bright.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is tiles.
Passenger Assistance
- The passenger assistance area is located to the left of the information centre.
- It is 4m from reception where staff have a clear view and can come to assist.
- Wheelchairs available to borrow are located to the right from the main entrance, opposite the check-in desks.
- Staff will provide wheelchairs and assistance throughout the airport.
- There are 8 electric powered wheelchairs available.
Accessible Toilet
- The nearest accessible toilets are to the rear right of the main terminal, near Arrivals.
Standard Toilet(s)
- Standard toilets are located throughout the main terminal building.
Additional Info
- Staff do receive disability awareness / equality training.
- Water bowls for assistance dogs are available.
- There is a dog toilet or toileting area.